Join Our Team: Career Management Specialist (resume writer)

About Us:

At Fortem Australia, we're on a mission to make a real impact. Since 2019, we've been delivering free, evidence-based wellbeing and mental health care, designed to build both skills and social networks that stand first responders in good stead in times of increased stress. We also provide evidence-based psychology support to first responders and their families, and career management services for those looking to refresh their commitment to service or transition out of service.

Our Impact:

As we approach four years of operation, Fortem Australia has supported over 13,000 unique individuals, received over 50,000 wellbeing activity registrations, and provided over 5,000 psychology sessions to first responders and their families across the country.

The Role: Career Management Specialist (resume writer)

This is a part-time position (0.4 FTE) offered on a hybrid work arrangement, under a fixed-term contract until 30 June 2026.

Why Choose Us?

At Fortem, we take a whole-person and whole-community approach to wellbeing, and this applies to our staff just as much as it does to our clients. As a part of our team, you'll have:

Flexible Workplace Arrangements

Generous Salary Packaging Benefits

12 Weeks of Paid Parental Leave

Additional Leave, including Wellbeing, Study, and Birthday Leave

A Family Friendly Certified Workplace

End-of-Year Gifted Leave

Employee Assistance Program (EAP)

Key Responsibilities

Responsible for developing professional resumes, cover letters and other career-related documentation for first responder and national security personnel across Australia.

External Relationship Management:

Liaise with Career Management Specialists to understand participant career goals to write/edit professional resumes, cover letters and other career-related documentation

Write resumes using participants existing resume (if available) and information provided from Career Management specialists and participant

Directly interact with participant as necessary by phone or email to understand and highlight relevant experience and skills for the resume

Create a resume with the correct format and content to emphasize on the skills, experience and achievements of the candidates

Co-facilitation of Job readiness workshops

Internal Relationship Management:

Liaise with key internal stakeholders to ensure the successful delivery of the Career Management Program.

Collaborate with Clinical Services as necessary to support and refer participants aligned with their health and well-being needs.

Organisational Support:

Contribute to Fortem Australia's vision, mission, and values.

Provide regular and ad hoc reporting to the Senior Manager of Career Management, as well as the Director of Business Operations.

Support a culture of continuous improvement within the team and communicate issues affecting the organisation.

Ensure all service, correspondence, and administrative processes follow established governance, policies, procedures, and workflows.

Maintain the confidentiality and security of participant details and Career Management documentation.

Respect and value the diversity of the workforce by helping to prevent and eliminate discrimination in the workplace.

Work Health and Safety:

Prioritise personal and others' safety and health. Report unsafe conditions or incidents.

Qualifications and Requirements:

To excel in this role, we are looking for candidates with the following qualifications and experience:

Qualification in career development

Minimum 1+ years' experience in career development consulting/resume writing

Holistic knowledge of career development and career transition services involving resignation, medical retirement, and age retirement amongst others

Excellent interpersonal skills and the ability to communicate, engage, and support individuals and groups from a variety of backgrounds and seniority (in a non-clinical context) relating to career and transition services including those participants recovering from mental illness and trauma

Holistic knowledge of the national security and first responder sectors and other related stakeholders

Professional, empathetic, and resilient

Excellent attention to detail and administration skills

Excellent organisational and time management skills

Certificate IV in Career Development or willingness to obtain

Certificate IV in Community Services or Certificate IV in Mental Health or equivalent experience (desirable)

Cert IV in Training and Assessment (desirable)

Administration or project management skills

Current working with children checks or equivalent as required by the relevant Australian state or territory

Current driver’s license

How to Apply:

If you meet these qualifications and requirements and are passionate about making a difference in the lives of those who dedicate themselves to protecting our communities, apply for the Career Management Specialist role at Fortem Australia. Please submit your resume and a cover letter detailing your relevant experience.

Application Deadline: Friday 27 June 2025, application will be assessed as they come in.

For more information on the role please contact [email protected]

Join us in our mission to provide essential mental health and wellbeing support to our first responders and their families. Your expertise and dedication can make a profound impact on the lives of those who serve our nation.