Are you the powerhouse behind the scenes that keeps everything running smoothly? Do you thrive on variety, love solving problems on the fly, and get genuine satisfaction from keeping things running smoothly behind the scenes? Epilepsy Queensland is looking for someone who’s deeply reliable, calm under pressure, and energised by supporting others - whether it’s coordinating logistics, troubleshooting tech, chatting with community members or suppliers, or keeping the team on track with day-to-day admin. If you love being the go-to person who just gets things done, we want to hear from you.

This role is the glue of our organisation, a trusted member of our Leadership Team who brings structure, efficiency and a warm, can-do attitude to everything they touch. If you're ready to roll up your sleeves, juggle competing priorities, and still have fun doing it, keep reading.

💜 About Us

At Epilepsy Queensland, we’re here for the 50,000+ Queenslanders living with epilepsy, and the thousands more who love, support, and care for them. We’re a passionate, dedicated team working together to empower people to live well with epilepsy - and we do it with grit, heart and good humour.

Whether it’s our Purple Supper, a health symposium, or an early morning team huddle, we show up. And we need someone like you to help keep everything humming.

About the Role

As our Organisational Support Lead, you’ll:

Be the go-to person for all things coordination - tech, office admin, internal systems, quality management, HR support and everything in between

Lead the logistical planning and execution of events - from fundraising campaigns and community celebrations to our signature Purple Supper and beyond

Ensure we’re running a tight ship when it comes to quality, safety, audits, reporting and accreditations

Be the calm, practical voice if things get hectic, juggling the details and keeping the team on track

Help us deliver an exceptional internal and external supporter experience by being an excellent communicator, and the first port of call for our community and suppliers

Provide executive support to our CEO and Leadership Team, helping us stay focused, efficient, and ahead of the game

This role touches every corner of our organisation, so you'll need to be confident building relationships, prioritising well, and communicating with clarity and empathy.

🏆 A Great Week Might Look Like…

Ensuring our office is coordinated, efficient, and all administrative activities are seamless

Liaising with our IT provider to resolve a tech issue

Supporting payroll and reconciling donations and gifts

Auditing our safety systems and preparing for accreditation

Jumping in to support the Commercial Team with event logistics and admin -finalising run sheets, booking venues, and coordinating volunteers for a community event

Supporting the Client Services team by making sure they have the resources to deliver great services

Preparing contracts and onboarding new staff and volunteers

Supporting the CEO and Board with governance, reporting and general leadership support

High-fiving a colleague after a big week, knowing you made it all happen behind the scenes

🎯 About You

You’re a natural organiser with a heart for purpose. You love creating clarity out of complexity, using integrated systems that make life easier, and delivering experiences that make people feel valued.

You’ll need:

A proven background in organisational support or office management

Confidence with event coordination (you love a detailed run sheet!)

Strong HR administration and systems experience (or a willingness to grow into it)

Experience with supporting reporting and audit processes

Solid tech skills (Microsoft 365, Xero, CRMs – and the ability to troubleshoot)

A calm, proactive approach under pressure

Excellent communication skills – written, verbal, and interpersonal

A deep respect for confidentiality and professionalism

Flexibility to be available at the occasional out-of-hours events

Alignment with our values and a commitment to equity and inclusion

Blue Card and NDIS Worker Screening eligibility

🎉 Why Join Us?

Be part of a purpose-led organisation doing life-changing work

Work alongside a passionate, fun, and highly collaborative team

Flexible hybrid work options and a supportive workplace culture

Opportunity to make a real difference behind the scenes

Enjoy busy days filled with purpose, laughter, and impact

Access competitive NFP salary packaging benefits

This isn’t just an admin role. It’s a leadership support role at the heart of a high-impact organisation.

If you're someone who loves to make things happen, keeps the wheels turning with grace and grit, and wants to work somewhere you’ll be valued and trusted — we’d love to meet you.

👉 Contact [email protected] to request a copy of the success profile. Don’t skip including a good cover letter! It’s a crucial component of our application process and should cover why you are our perfect candidate.

Don’t delay - interviews will start week commencing 16th of June as we are looking to fill this position quickly.

Apply now and help us power the purpose behind Epilepsy Queensland.

We can’t wait to hear from you.

Thank you, but recruiters need not contact as recruitment solicitation will not be successful. Applications will be managed internally