$117,667.68 Base Salary + 12% superannuation + on-call allowance + generous salary packaging options

Full-time

2-Year Fixed Term contract with a view to permanency

Based in Melbourne

About the Baker Institute

Imagine being part of a healthcare transformation where each breakthrough brings us closer to cures and life-changing discoveries. At the Baker Heart and Diabetes Institute, we are not just conducting research, we are changing lives.

By working towards cures for heart disease and diabetes, we are tackling Australia’s biggest killers head on. Our relentless pursuit to reverse the life-threatening impacts of associated conditions reflects our commitment to combat these fast-growing diseases.

We are at the heart of some of the world’s greatest scientific breakthroughs. Through our research, we are empowering individuals with the knowledge and tools to adopt healthier lifestyles, ensuring they live longer and more fulfilling lives.

Join us at the Baker Heart & Diabetes Institute. Every step we take brings us closer to a healthier future. By working together, we can make a real difference in the lives of those affected by heart cardiovascular disease and diabetes.

The Opportunity

We’re on the look-out for an experienced solutions-focussed IT Systems Administrator to join our dynamic IT team.

As the IT Systems Administrator you will work closely with the IT Infrastructure Manager and with your colleagues in infrastructure, service desk, security, and operations teams. You will oversee the daily operation, maintenance, and support of the organisation's IT infrastructure, ensuring stable, secure, and high-performing servers, networks, and systems. Your role also includes incident resolution, system upgrades, backup management, and user access administration, whilst also contributing to the delivery of infrastructure projects and improvements.

How this role makes a difference

As our new IT Systems Administrator, you will work closely with the IT Support team, acting as an escalation point for complex technical issues. You will assist the IT Infrastructure Manager in managing voice and data networks, systems, and servers across the organisation. Additionally, you will contribute to the IT Infrastructure team's strategic direction by providing technical guidance and ensuring industry-leading security practices are implemented to maintain secure and efficient IT systems.

You will become a valued member of our innovative IT team at the Institute. Through this key role, you can contribute to our vision to help people to live healthier for longer, and to stop heart disease and diabetes in their tracks.

How you’ll make an impact

In this role you will be expected to:

System & Network Maintenance – Monitor, maintain, and proactively develop servers, networks, and system software to ensure high availability and performance.

Troubleshooting & Support – Diagnose and resolve hardware, software, and network issues while providing Tier 2 technical support for escalated problems.

Security & Compliance – Enforce security protocols, assist with compliance requirements, and ensure best practices are followed across all systems.

Infrastructure Management – Support infrastructure projects, maintain virtual server environments, storage systems, collaborate with vendors on network configuration and provide regular updates on system health, issues, and project progress to stakeholders.

Upgrades & Performance Monitoring – Implement software patches, upgrades, and hotfixes, while proactively monitoring system performance and capacity planning.

Evaluate emerging technologies - Stay informed about the latest advancements in technology, assess their relevance and suitability and advise on their potential benefits to the institute.

What will you bring?

Relevant qualifications in Information Technology or a related field or equivalent experience.

Strong experience within Systems Administration with a solutions-focussed approach and excellent analytical and problem solving skills.

Excellent communication and interpersonal skills with the ability to effectively communicate technical issues to non-technical stakeholders and provide empathetic and responsive support for end users.

Extensive experience in Windows Active Directory, ADFS, Office 365 federation, and Windows/Linux server administration.

Expertise in networking, VMware virtualisation, cloud technologies, and DELL-EMC storage systems.

Strong understanding of networking principles, protocols, SSL management, and infrastructure automation.

Proficient in scripting, containerisation, configuration management, and enterprise security tools.

Experience in Microsoft Exchange, backup solutions, and database management.

Knowledge of configuration management (e.g. Beyond Trust EPM, Action 1) would be highly desirable.

So, why join us?

You can enjoy a challenging career in the exciting international research sector where you can explore your potential and make a real difference.

The Baker Institute offers flexibility for work-life balance, generous salary packaging, an employee assistance program, social activities, learning and development opportunities. We also offer modern offices and laboratories in the Alfred Research Alliance precinct with an on-site gym, located opposite beautiful Fawkner Park; and walking distance to Chapel Street and St Kilda Road.

Remuneration will be commensurate with the successful candidate’s qualifications and experience.

We’d love to hear from you

We’re reviewing applications as they are received, so if this sounds like the position for you, you have the skills and knowledge we’re looking for, an appetite to learn, and want to join an organisation where you can make a positive difference please apply without delay. For a position description or further information, please visit baker.edu.au/career

To be eligible to apply for this position, you must have appropriate Australian working rights.

Please note offers of employment are subject to satisfactory background checks and the successful candidate will be required to undertake a police check prior to commencement in the position.

The Baker Institute is an Equal Opportunity Employer. We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, those at any stage in life, and people within LGBTQ+ communities, including trans and gender diverse. We promote family friendly practices. We’re a proud recipient of an inaugural Athena SWAN Bronze Award from Science in Australia Gender Equity (SAGE).

Should you have any questions or need more information, please don’t hesitate to contact our friendly HR team.

Contact Details

HR Team
Baker Heart and Diabetes Institute
[email protected]