• Salary: ASO5 / $85,790.00 - $95,413.00 p.a.
• Part Time (0.6FTE) / Term Contract (Up until 20 February 2026)
• 5063 / EASTWOOD

About Us:

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services.

Our Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Our Mission: Providing emergency response and health care ambulance services within South Australia, designed and development around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Our Purpose: To ensure South Australia thrives by enabling access to emergency and non-emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

Our Values:

PATIENT FOCUSED: We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

INTEGRITY AND HONESTY: We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION: We value our role in the community, and we value the communities we serve.

CHANGE READY: We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.

The Business Support Officer is accountable to the Executive Director Country Operations for the provision of business services for the directorate, resulting in the effective operation of the business unit. The position requires the incumbent to work under limited direction with a significant degree of autonomy.

What We Offer:

• Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
• Giving back to the people of South Australia! Play a vital role in enhancing the well-being of our community.
• We take care of you! Access to a range of staff and wellness support programs!

Key Responsibilities:

Committee Participation and Decision-Making:
Actively participate in various committees, contributing to decision-making processes through the exercise of initiative, judgment, and delegated authority.

Capital Works Program Management:
Manage the capital works program by liaising with internal stakeholders, government agencies, and external providers, ensuring effective coordination and execution.

Budgeting and Planning:
Contribute to and coordinate the preparation and submission of budgets, as well as contribute to the development of strategic, business, performance, and budget plans and reports to meet departmental objectives.

Project and Program Management:
Provide advice to program managers and project teams, review proposed projects, report on strategic project milestones, and ensure the implementation of programs and change management processes in line with project management methodologies.

Quality Management and Continuous Improvement:
Manage the development and currency of administrative policies and procedures, administer service redesign processes, maintain an analysis of operational KPIs, and implement programs and change management processes to achieve financial, budgetary, and performance targets.

Application Information:

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 906200
Enquiries to: Simone O'Dea, Country Operations Strategic Project Manager: simone.odea@sa.gov.au / 0421 214 048

Application Closing Date

Friday 27 June 2025 @ 11:55pm

Attachments

Business Support Officer - Role Description v12.pdf

Australian applicant guidelines

International applicant guidelines