Flower Child Cafe, a renowned brand with three venues in Sydney (Castle Towers, Chatswood, and Warringah), is seeking an enthusiastic and hands-on Venue Manager to lead our front-of-house and bar operations at the Chatswood venue.

Location: Chatswood Westfield

About the Role: Build, lead, and manage the FOH team with care and a growth mindset. Work closely with the Kitchen Manager and have direct interactions with the General Manager and the Managing Director. This is a full-time position, 5 days a week (including weekends) commitment, with flexibility to step in when required.

Key Responsibilities:

Lead the Assistant Manager and Supervisor with daily venue operations, ensuring optimal guest satisfaction.

Collaborate effectively with the Kitchen Manager to ensure smooth day-to-day operation.

Hire, train, and, when necessary, terminate employees.

Report and liaise regularly with the General Manager and Managing Director.

At least 2 years of coffee and FOH management experience

Desired Qualities and Skills:

Soft Skills: We value leadership, exceptional people skills and care. We're looking for someone friendly, can foster a warm, familial environment among staff.

Hard Skills: Basic knowledge of menus, coffee, and customer service is a must.

Experience: Previous experience in customer service, hiring, building a team and training.

Commitment: Willingness to work on weekends and all public holidays. Puts the team's needs above one's own, ensuring a cohesive and supportive work environment.

What's in it for you?

Join a respected and growing brand within Sydney.

A competitive salary package with a quarterly bonus.

Opportunity to make a genuine impact on the local community.

At Flower Child Cafe, we believe in cultivating both hard and soft skills, and growing young talents. While the technicalities of a menu or customer service procedures can be taught, it's the inherent qualities of leadership, camaraderie, and a genuine passion for service that set our team apart.

If you are someone who thrives in a dynamic environment and believes in leading from the frontline, we want to hear from you. Apply today to embark on a rewarding journey with Flower Child Cafe!