Our Story :

Founded in 2016, Overdose has grown to a family of 350+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape.

Overdose. connects unique local talent, entrepreneurial thinking, and global expertise to help merchants grow through aligned digital services for sustained business success.

We call this Complete Commerce.

About the Role :

The Commercial Manager will drive our business growth by identifying and securing new opportunities in SaaS platforms (Shopify, BigCommerce) and Growth Services (Digital Marketing, SEO, Email, Data, Tech Support). This role is perfect for someone with a moderate eCommerce background and proven experience in prospecting and pipeline development. You’ll work closely with cross-functional teams to craft compelling proposals and drive business success.

This role is ideal for someone with a proactive mindset, strong commercial acumen, and a talent for building meaningful client relationships. If you thrive in a fast-paced environment and enjoy identifying new business opportunities, crafting compelling proposals, and working closely with cross-functional teams to drive success—this is the role for you!

Responsibilities :

• Ensure a balanced sales pipeline.
• Qualify new business opportunities and manage inbound leads effectively.
• Conduct outreach via LinkedIn, email and phone to generate new business opportunities.
• Collaborate with internal teams to create compelling proposals and commercial documentation.
• Ensure proposals clearly communicate Overdose’s unique value propositions, leading to high conversion rates.
• Manage and nurture relationships with existing clients to ensure satisfaction and identify growth opportunities.
• Develop long-term engagements and expand service offerings.
• Leverage external networks and tools (e.g., ZoomInfo) to identify high-value prospects.
• Work closely with internal teams to ensure seamless communication and alignment on company goals.
• Maintain high standards in inter-departmental collaboration and global best practices.

Skills & Experience :

• Proven experience in eCommerce/digital, with knowledge of platforms like Shopify and BigCommerce.
• Familiarity with digital marketing channels (SEO, SEM, email, display, social).
• Strong presentation, communication, and negotiation skills.
• Sales pipeline management experience, ensuring accurate revenue tracking and reporting.
• A proactive, self-motivated approach to prospecting and engaging potential clients.

Perks and Benefits :

• OTE bonus structure.
• Hybrid working arrangements.
• Two Wellness Days days off per year.
• Annual training allowance.
• The chance to learn from some of the best eCom leaders all around the world.
• Free day off to celebrate your birthday month.
• Ability to continue your learning and development through globally recognised courses.
• OD Parental Leave policy & support.
• Great humans to work alongside everyday.