
Triage Team Lead
Bodycare Workplace Solutions
Posted 7 days ago
Lead the Future of Telehealth Injury Management with Bodycare!
Are you a natural leader with a passion for delivering high-quality healthcare? Excited by the opportunity to shape a growing team and support a cutting-edge telehealth service?
We’re looking for a Triage Team Lead – Telehealth Injury Consultant to help drive our 24/7 Injury Support Service and lead a growing team of compassionate, high-performing consultants.
This is a hybrid role based in Melbourne (3 days in office, Mon-Fri, 9am-5pm)—perfect for someone ready to step into leadership while staying hands-on in clinical care.
At Bodycare, we’re leaders in proactive workplace health and injury prevention across Australia and New Zealand. We’ve built our reputation on meaningful partnerships, clinical excellence, and putting people first—and now, we’re scaling our Telehealth Injury Services to do even more.
About the Role:
This is a unique dual-role opportunity—you’ll be the first point of contact for injured workers and clients, offering clinical triage and advice while helping us build and shape a growing Telehealth team.
As the team expands, your role will evolve to take on more leadership responsibilities, including team coaching, performance development, and service excellence.
Your Day-to-Day Could Include:
- Taking injury triage calls and offering early clinical guidance
- Coaching and mentoring a team of Telehealth consultants
- Managing workflow, call volumes, and service delivery standards
- Supporting the performance and wellbeing of your team
- Working collaboratively with internal stakeholders and clients
- Identifying opportunities for service improvement and innovation
Why Join Bodycare?
✅ Grow Your Career in Leadership- Be part of a new and exciting service stream, with room to evolve as the team grows. We’ll support your development every step of the way.
✅ Hybrid Flexibility with Purpose-Work from home and in our Melbourne office (3 days onsite). Support a 24/7 service without overnight call expectations—just some flexibility when needed.
✅ Do Work That Matters-You’ll be helping injured workers when they need it most—offering calm, clear guidance in moments that matter.
✅ Be Valued & Rewarded- Enjoy a competitive salary of up to $100k (commensurate with experience), plus the support of a purpose-led, values-driven organisation.
What We’re Looking For:
- Allied Health qualification (e.g. Physio, EP, OT) with clinical/Triage experience
- Strong communication and triage skills—confident in phone-based consultations
- Natural leadership qualities—approachable, organised, and outcome-focused
- Passion for helping people and improving systems
- Comfortable with technology and fast-paced environments
- Flexibility to support a team working across extended hours (without overnight on-call)
Ready to Shape Something Meaningful?
Whether you’re already leading a team or ready to take that next step, we’d love to hear from you.
Please include your name, contact details, and the role you’re applying for.
Join Bodycare and help us build a healthier, more responsive future for workplace injury care—one call at a time.
About Bodycare Workplace Solutions
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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