Palm Lake Resort Truganina are seeking an efficient and professional Administration Assistant to join their team in a Permanent Part Time position.

Offering 25hours per week (with flexibility on days) across a Monday to Friday roster. This role directly supports the Resort Caretakers by providing high-level administrative assistance, ensuring daily operation of the resort's office functions run smoothly, you will be a first point of call for our onsite permanent residents and for general enquires. This role is office based onsite in the resort.

Your responsibilities will include:

Liaising with residents and visitors in a professional and friendly manner;

Answering phone calls and handling inquiries promptly and effectively;

Monitor and maintain email accounts with a view of prioritising, escalating, and distributing general correspondence in a timely manner;

Managing general administrative duties, including coordinating office systems and maintaining confidentiality;

Assist with account management with end of month, invoicing and purchase orders;

Ensuring professionalism in all interactions and maintaining high standards of service;

What We’re Looking For:

Relevant experience in an office administrative support role;

Highly developed interpersonal skills and the ability to engage effectively with various stakeholders;

Strong time management and organisational skills, with the ability to prioritise, multitask, and meet deadlines independently;

High accuracy and data entry skills;

A collaborative mindset, with the ability to work independently when required.

Why Join Palm Lake Group?

Be part of an award-winning Australian company with a strong reputation in the industry;

Work in a supportive and engaging environment;

Contribute to a community-focused organisation that values excellence and innovation.

About Us
Palm Lake Group is a proudly Australian family-owned business with over 48 years of experience in designing and managing award-winning over-50s lifestyle resorts, retirement villages, and aged care facilities. We are committed to providing high-quality homes, exceptional service, and vibrant communities that inspire and excite our residents.

How to Apply

If you’re ready to bring your skills and experience to a dynamic role within a trusted organisation, we’d love to hear from you!

Please note: Only shortlisted applicants will be contacted for an interview.

*The successful candidate will be required to complete a pre-employment medical.