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Resort Administration Assistant

Palm Lake Group
Truganina, VIC
A$25 p/h
Administration & Office Support → Administrative Assistants
Part-time
On-site

Posted 1 day ago


Palm Lake Resort Truganina are seeking an efficient and professional Administration Assistant to join their team in a Permanent Part Time position.

Offering 25hours per week (with flexibility on days) across a Monday to Friday roster. This role directly supports the Resort Caretakers by providing high-level administrative assistance, ensuring daily operation of the resort's office functions run smoothly, you will be a first point of call for our onsite permanent residents and for general enquires. This role is office based onsite in the resort.

Your responsibilities will include:

Liaising with residents and visitors in a professional and friendly manner;

Answering phone calls and handling inquiries promptly and effectively;

Monitor and maintain email accounts with a view of prioritising, escalating, and distributing general correspondence in a timely manner;

Managing general administrative duties, including coordinating office systems and maintaining confidentiality;

Assist with account management with end of month, invoicing and purchase orders;

Ensuring professionalism in all interactions and maintaining high standards of service;

What We’re Looking For:

Relevant experience in an office administrative support role;

Highly developed interpersonal skills and the ability to engage effectively with various stakeholders;

Strong time management and organisational skills, with the ability to prioritise, multitask, and meet deadlines independently;

High accuracy and data entry skills;

A collaborative mindset, with the ability to work independently when required.

Why Join Palm Lake Group?

Be part of an award-winning Australian company with a strong reputation in the industry;

Work in a supportive and engaging environment;

Contribute to a community-focused organisation that values excellence and innovation.

About Us
Palm Lake Group is a proudly Australian family-owned business with over 48 years of experience in designing and managing award-winning over-50s lifestyle resorts, retirement villages, and aged care facilities. We are committed to providing high-quality homes, exceptional service, and vibrant communities that inspire and excite our residents.

How to Apply

If you’re ready to bring your skills and experience to a dynamic role within a trusted organisation, we’d love to hear from you!

Please note: Only shortlisted applicants will be contacted for an interview.

*The successful candidate will be required to complete a pre-employment medical.


About Palm Lake Group

Bethania, QLD, Australia
Real Estate & Property
1001-5000 employees

Palm Lake Group boasts an impressive 46 years of expertise and firsthand knowledge in creating exceptional over-50s lifestyle resorts, retirement villages, and state-of-the-art aged care facilities. As a proudly Australian family-owned business, we are committed to crafting communities that are not only friendly and welcoming, but also inspiring and aspirational. Our extensive portfolio of communities throughout Australia has earned us high regard, including multiple industry awards from the Master Builders Association in recent years. Currently, we proudly operate 27 resorts and 7 aged care facilities under the Palm Lake Group umbrella. With over 1200 employees nationwide.

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