Position: State Government - Training Coordinator
Location: East Perth
Hourly rate: $45 P/h +super
Job type: 6-month temp contract, full time hours

As a Training Coordinator, you will play a pivotal role in ensuring staff receive the necessary training to excel in their roles. Your excellent communication skills and customer service experience will be essential in liaising with staff and addressing their training needs. You will also manage the online training system, LearningHub, and assist with the onboarding process for new employees. This role requires a proactive and organized individual who can work autonomously and handle multiple tasks efficiently.

Key responsibilities:

• Analyse outstanding training reports to identify gaps and areas for improvement.
• Book and schedule training courses for staff across various departments.
• Communicate effectively with staff regarding their training requirements and schedules.
• Provide exceptional customer service to internal staff regarding training queries and issues.
• Act as the Administrator for LearningHub, our online training system, ensuring smooth operation and user support.
• Assist with the onboarding process for new starters, ensuring they are set up with necessary training.
• Maintain and update spreadsheets, files, and the training matrix to ensure accurate records.
• Perform additional ad hoc administrative duties as required by the Business Manager and Directorate.

Required Skills, Knowledge, or Experience:
Essential:

• Excellent written and verbal communication skills.
• Proven customer service experience.
• At least 2 years of experience in an administrative role or environment.

Desirable:

• Ability to work autonomously and follow instructions.
• Strong organizational skills and attention to detail.
• Proficiency in using online training systems and Microsoft Office Suite.

Commencement in the role will be from the 30th June 2025. Please submit your resume, interviews to commence immediately.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.