Level 2 IT Support E gineer.

About the Company

BitLOGIC is a Sydney based boutique Managed Security Service provider, focusing on security conscience cloud applications serving SME’s. We have been achieved a unique blend of customised infrastructure set up with cloud security and managed services. BitLOGIC has successfully validated its business model and has begun to scale & grow. Hence there is a unique opportunity to join a growing team and help shape its future in Sydney CBD.

BitLOGIC is looking for a level 2-3 IT Support Engineer to help scale some key customer projects as well as supporting existing client’s needs.

About the role

We require a Level 2 ideally with previous MSP experience or multi-client facing role. With a multi-client facing role a high level of soft communication skills and can-do attitude is needed. The ability to work independently as well as work part of project team is key to this role’s success. Flexibility in daily routine, and some minor travel may be required.

General Experience Required

High level of experience with current Microsoft technologies:

Strong project management skills:

5+ years working in a cloud support/engineering:

A desire / capability to take on team leadership roles with strong organisational and multitasking abilities:

Active listener, excellent communication skills and ability to demonstrate empathy:

Sound judgement and critical thinking, with a high level of curiosity

Strong English written and oral communication skills is a must.

Minimum Technical Requirements

Current MCSE or equivalent experience

InTune experience requirement

Azure Networking, VMs and Backup experience

Windows 11 & Modern Deployment:

Windows Server 2016/2019

Azure Active Directory

Desired Business Behaviours

The candidate BitLOGIC is seeking is someone who has high work ethic / energy and can integrate well with a small team core team. As well as the ability to work with a larger network of external partners when higher complexity projects are undertaken. Hence flexibility, multitasking, organised and results orientation are key attributes that would contribute to the success of this role.

This role supports the integration of using technology and human collaboration experience together, creating a unique service outcome which contributes to BitLOGIC customers' success.

What can BitLOGIC offer the right candidate

BitLOGIC supports academic and personal development training & accreditation related to our client’s business needs and continuous improvement should be expected. As well as working on the cutting edge of new business tools working across a variety of industries / clients.

A work culture that prioritises clients’ outcomes and satisfaction, respectful and flexible work environment and ideally a sense of humour to make work fun.

For the right candidate a competitive customised package, bonus scheme with the benefit of learning a new standard of IT Services in the heart of Sydney CBD.

http://bitlogic.com.au