Are you a detail-oriented records professional with over 12 months of experience in a records management team? Do you have a solid understanding of records legislation and a commitment to high-quality service delivery? We are seeking a dedicated Records Management Officer to provide essential support across records, mail, messenger, document production, and archival functions.

About the Role
As a Archival and Records Management Officer, you will be responsible for delivering best practice records and document services within a State Government Department. Your duties will include mail and messenger services, managing records in compliance with legislative requirements, and supporting the production and archiving of legal documents.

Key Responsibilities

• Provide records management advice and support in line with legislative and organisational requirements.
• Apply the principles of the Public Records Act 2023 and recordkeeping standards to ensure compliance.
• Prepare and archive inactive and legacy records for off-site storage or transfer to Queensland State Archives.
• Enter and manage data using a computerised records management system.
• Create archiving indexes and file closure checklists.
• Assist with saving and managing documents in eDOCS, ensuring accurate file naming and metadata.
• Support legal teams in organising and closing correspondence files.
• Use a variety of systems including Elite 3E, Visual Files, BD, DM, RM Admin Tool, Objective Connect, and eBrief Ready.
• Deliver excellent client service in accordance with departmental standards.
• Perform manual handling duties in line with WH&S requirements.

About You
The ideal candidate will have:

• At least 12 months of experience in a Records Management team.
• Knowledge of the Public Records Act 2023 and practical experience applying recordkeeping standards.
• Proficiency in eDOCS and Elite ERP systems.
• A proactive attitude, attention to detail, and strong team collaboration skills.

Workplace Considerations – Exposure to Trauma
Please note this role may involve exposure to distressing content, including material related to criminal activity or other sensitive issues. A comprehensive Vicarious Trauma Framework is in place to support staff wellbeing throughout their employment. Applicants should consider their personal resilience and coping strategies before applying.

Apply Now
Bring your expertise in archiving and records management to a supportive and high-performing team within the State Government. Help deliver vital legal and administrative services that make a real impact.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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