The Team:

The Tasmanian Health Service delivers the Assessment and Case Management Service which aims to enhance aged care through three key programs: the Transition Care Program, the Aged Care Assessment Service South and the Community Options Service. Our team is dedicated to delivering high-quality healthcare and works collaboratively with a wide range of service providers to achieve better health outcomes for older Tasmanian’s.

The Role:

• The role of the Administration Assistant is to provide reception, administrative and clerical support services to the Assessment and Case Management Services (ACMS) including an appropriate intake and referral functions, general information distribution and booking appointments.

You will need:

• Demonstrated ability to provide reception, administrative and clerical duties including the use of Microsoft Office programs and knowledge of, or the ability to quickly acquire the knowledge of, database applications and systems such as My Aged Care, Digital Medical Record and Finance One.
• Demonstrated ability to effectively communicate with staff, clients, internal and external service providers utilising discretion and confidentiality, along with the knowledge and ability to work in a multidisciplinary health care team environment in such a way that promotes consumer focused care outcomes.
• Possess excellent written and communication skills with the ability to organise and prioritise workload.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment:

Fixed term full time, day worker position, working 76 hours per fortnight, Commencing As soon as possible for a 12 month period.

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary: $66,049 to $70,993 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

• Previous experience working within Aged Care Services

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Administrative Assistant Band2 (word)

Application Guide:

• Department of Health - Applicant Guide (word)

How to apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

*applications from Recruitment agencies will not be accepted for this role

For more information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Amanda Davies
Phone: 0437529542
Position: Manager - Assessment & Case Management Services
E-mail: [email protected]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Please note applications close 25 June 2025 at 11:55PM