• 1 x Full-Time, Ongoing position available and;
• 1 x Full-Time, Fixed-Term position until 3 August 2026 available
• Remuneration: $104,055 p.a. Inclusive of Superannuation + Leave Loading
• Based at Western’s Parramatta City and Campbelltown Campuses

About The College
Western Sydney University The College is a not-for-profit wholly owned entity of Western Sydney University. As you consider joining our dynamic team, know that you will be part of an organisation that values growth, inclusivity, and excellence. Learn more about The College here.

The Opportunity
Are you passionate about empowering students to thrive in their academic journey and beyond? We’re looking for two dedicated Student Success Coaches to guide diverse cohorts of students throughout their journey at The College.

In this role, provide tailored one-on-one and group coaching that blends pastoral care, academic support, and career guidance, helping students navigate challenges and celebrate achievements. You’ll play a pivotal role in monitoring student progress and identifying opportunities to improve retention and success. As a key contributor to our Student Success Framework, you’ll help shape and implement strategies that foster a strong sense of belonging and inclusion across campus. Your work will involve close collaboration with academic and professional staff to resolve complex student issues, advocate for student needs, and embed the coaching model into the curriculum.

We have two positions available as follows:

1. Full-Time, Ongoing position based at Parramatta City campus
2. Full-Time, Fixed-Term position until 3 August 2026 based at Campbelltown campus

Please note these roles are not available in a fully remote format and travel to other campuses of the University may be required.
Please review the position description for further information.

About you
With a relevant undergraduate qualification, or an equivalent blend of education and experience you understand the power of coaching and mentoring to support student engagement and wellbeing. You’re confident applying student engagement and career development theories in a tertiary setting, and you bring a deep awareness of the challenges faced by students from diverse and underrepresented backgrounds. You bring a thoughtful, solution-oriented mindset to your work, with the ability to assess complex situations and deliver practical, student-focused outcomes. Your communication style is clear and compassionate, and you know how to build strong relationships, manage sensitive information, and resolve conflict with professionalism and care.

If you’re someone who thrives on meaningful connection, strategic thinking, and student-centred innovation, we’d love to hear from you.

Remuneration package: Professional Staff Level 6 $104,055 p.a. (comprising Salary of $91,536 p.a., plus Superannuation and Leave Loading) in accordance with the College Enterprise Agreement.

Why Join us?
We offer a supportive and forward-thinking environment where your expertise is valued, and your contributions will make a difference! Joining our team comes with a range of benefits including:

• 35-hour work week.
• Remote working options of up to 2 days per week, subject to operational requirements.
• Generous leave entitlements including 5 weeks of annual leave per year.
• Professional development – access to leave, grants and training.
• Additional benefits and more can be found here.

Position Enquiries: Please direct enquires about the role to Dr Shanna Robinson via email at [email protected].

Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Talent Acquisition Team at [email protected].

Closing date: 8.30pm, Thursday 19 June 2025.

How to apply: https://uws.nga.net.au/?jati=C5B4D204-44CC-76A6-17E8-E3EDB899A723

Interviews: Please note interviews are expected to be held in t he week commencing 23 June 2025.

Working Rights in Australia - Eligibility
You must provide evidence of your full-time working rights in Australia at time of application.

Working with Children Check
As The College provides education opportunities to a range of ages including under 18 year olds, it is a prerequisite to have/gain WWC clearance. It is a mandatory requirement to obtain and maintain a “NSW Working with Children Check Clearance” to work at The College.

Please note, only those applications submitted via the WSU online recruitment system will be accepted.