Pool Physicians Pty Ltd | Cairns, QLD | Full-time

Are you ready to transform your administrative skills into a dynamic career? Pool Physicians Pty Ltd, a respected and growing pool cleaning business in Cairns, is seeking a bright and ambitious individual to join our team as an Operations Coordinator. This role is designed for someone looking for more than just a job – it's an invitation to become a vital part of our success and pave your way to an Office Management position.

We pride ourselves on friendly, personable service and are looking for a key team member who shares our dedication to excellence. You'll be the organisational powerhouse behind our operations, streamlining processes, enhancing client relationships, and directly contributing to our company's growth. We are committed to providing the training and opportunities for you to develop into a supervisory or management role.

Your Role & Growth Path:

Initially, you'll be the central hub for our administrative operations, handling crucial tasks such as:

Efficiently managing and following up on client communications (phone, email).

Mastering invoicing and the detailed scheduling of services, repairs, and installations.

Building and nurturing strong business relationships with our valued clients.

Providing comprehensive administrative support to all team members.

Proactively problem-solving and continually improving our operational procedures.

Maintaining our office environment and supplies.

As you gain experience and demonstrate initiative, you'll be mentored and trained to transition into a more senior Office Management role, taking on greater responsibility and leadership within the business.

We're Looking for a Professional Who Is:

Driven: Possesses a strong desire for professional growth and leadership development.

Meticulous: Exceptional attention to detail and ability to work without error.

Customer-Focused: Outstanding customer relation skills and an excellent phone manner.

Technically Proficient: Strong computer skills are essential, with experience in Xero, ServiceM8, and Microsoft Office highly regarded. Ability to touch type is a plus.

Adaptable: Capable of multitasking, learning new technical product information quickly, and working both autonomously and within a small, cohesive team.

Ethical & Reliable: Punctual, trustworthy, polite, kind, respectful, and brings a positive, motivated attitude with a caring work ethic.

Benefits of a Career With Pool Physicians:

Significant Career Progression: A clear pathway from Coordinator to Office Manager and potential for further leadership roles.

Direct Impact: Your work will directly contribute to the efficiency and client satisfaction of our business.

Supportive Team: Join a small, friendly, and cohesive family-oriented team.

Consistent Hours: Enjoy stable full-time hours (38 hours per week, Monday - Friday, 8:30 AM - 4:30 PM, including a 30-minute break, with slight flexibility possible).

Rewarding Compensation: Starting at $27 per hour, with a performance-based review after 3 months that includes potential for incentives.

Essential Requirements:

Australian permanent residency and full work entitlement.

Own reliable transport.

Good health to perform daily duties.

Please send your applications through to; [email protected]