About us

At Quilly, we're committed to providing holistic, participant-centred support that empowers individuals to achieve their goals. We pride ourselves on building a community around the people we support, creating meaningful connections, and fostering independence.

The opportunity

We’re looking for an enthusiastic and adaptable Intake Coordinator/Support Coordinator to join our team. This is a blended role designed work as a support coordinator as well as assisting on our intake process This is a full time position. The position will initially be offered as a 12-month contract, with opportunities for extension based on performance.

Key Responsibilities

Support Coordination managing participant caseloads, providing high-quality support, and coordinating services.

Support participants in navigating their NDIS plans, accessing services, and working toward their individual goals.

Assist with the intake process, including responding to inquiries, gathering initial participant information, and facilitating smooth onboarding.

Build strong relationships with participants, families, and external stakeholders to ensure seamless communication and service delivery.

Maintain clear, accurate, and timely documentation of participant progress and support plans.

Collaborate with the team to provide a smooth handover of support coordination responsibilities as you develop your skill set.

About you

We are looking for a motivated individual who is passionate about making a positive impact. The ideal candidate will be someone who is eager to grow in both support coordination and intake responsibilities.

Key qualities we are looking for

Currently studying or recently completed studies in a relevant field (e.g., Social Work, Community Services or Disability Support).

Experience within the disability or community services sector.

A keen interest in learning intake processes and building skills in participant engagement.

A positive, compassionate, and adaptable approach to supporting participants.

Strong organisational and communication skills.

Ability to work both independently and collaboratively in a dynamic team environment.

NDIS Worker Screening Check, Blue Card, Police Check and a valid driver's licence.

What We Offer

A supportive and inclusive team environment where your growth is encouraged.

Flexible work arrangements

Hands-on training and mentorship to help you develop skills in support coordination and intake.

The chance to make a meaningful difference in the lives of individuals with disabilities.