Autonomous role reporting directly to the CEO

Generous salary packaging options in addition to salary

Well established NFP organisation

Extra paid break between Christmas and New Year

Flexible working conditions

central location close to public transport and free parking

At the Financial Counsellors’ Association of WA (FCAWA) our vision is to foster a financially resilient Western Australia with reduced financial hardship. We are the voice of financial counselling in WA, advocating for financial equality, fairer marketplace practices, and improved hardship processes. As a small, collaborative, and values-driven team, FCAWA promotes excellence and best practice in the financial counselling sector across WA. Financial counsellors provide free independent support to anyone financial hardship and support people to regain control of their finances.

About the Role

Joining a small supportive and passionate team at an exciting time of growth and change. FCAWA is seeking a part time (0.6 FTE) skilled and enthusiastic Communications and Engagement Officer to lead FCAWA’s communications, strengthen our voice and enhance the public profile of financial counselling. In this autonomous, hands-on role, you will help us tell our story, deepen relationships with members and stakeholders, and ensure our communications reflect FCAWA’s values and impact.

Key responsibilities

Update and implement FCAWA’s communications and engagement strategy

Format and present provided content for newsletters, bulletins and campaign materials, ensuring clear and engaging communications

Manage FCAWA’s digital channels including website and social media

Create clear and engaging content for members, stakeholders and the community

Support media relations and assist the CEO with media responses

Lead member communications during the CRM transition (in collaboration with the project team)

Build and maintain strong relationships with stakeholders to promote FCAWA’s voice and influence

What we are looking for

Qualifications in communications, public relations or a related field

Strong skills across marketing, digital communications and media relations

Proven experience managing communications and engagement in a community service, advocacy or not-for-profit setting

Ability to create clear, engaging content across platforms (web, social, email) and translate complex information into user-friendly content

Strong organisational skills and ability to manage multiple priorities and deadlines

Ability to build relationships and work collaboratively with a diverse range of stakeholders

Experience supporting communications systems change (desirable)

Familiarity with CRM platforms (such as CiviCRM), or similar (desirable)

You will also need to:

Be a permanent resident of Australia

Provide a satisfactory current National Police Clearance

How to Apply

If you are passionate about building a financially resilient WA and have the relevant skills and experience, we would love to hear from you. Please submit your latest resume and a cover letter outlining why you are interested in the role and how your skills and experience align with what we are looking for.

Please email CEO Melanie Hopkinson at [email protected] for any questions about the role or to organise a confidential discussion.