Reception / Medical Administration
Browns Plains Physiotherapy and Rehabilitation
Location: Unit 3, 28 Browns Plains Road, Browns Plains QLD 4118
Part Time – 20 hours per week (with potential to increase)

Are you a friendly and organised individual who thrives in a fast-paced healthcare environment? Browns Plains Physiotherapy and Rehabilitation is seeking a Reception / Medical Administration to become a valued part of our team.

About Us

We are a family-run physiotherapy clinic that has been proudly serving the Browns Plains and Logan community for over 30 years. At Browns Plains Physiotherapy and Rehabilitation, we are committed to delivering high-quality, patient-centred care in a warm and welcoming environment. Our long-standing reputation is built on trust, personalised service, and a genuine passion for improving the health and wellbeing of our community.

The Role

As the first point of contact for our patients, your role is critical in creating a positive and professional first impression. You’ll play a key part in keeping our clinic running smoothly each day.

Key Responsibilities

Greeting and assisting patients with professionalism and care

Answering phone and email enquiries promptly and courteously

Scheduling and managing appointments using our practice management system (PracSuite – training provided)

Processing payments and managing Medicare, DVA, 3rd Party, Work Cover, and private health claims

Performing general administrative duties (filing, managing emails, scanning, document handling)

Providing operational support to our clinical team

About You

Friendly and welcoming nature with excellent interpersonal skills

Strong verbal and written communication

Highly organised with strong attention to detail

Competent computer skills, especially Microsoft Outlook and the Microsoft Office Suite

Willingness to learn our patient management system (PracSuite – full training provided)

Reliable, professional, and able to work both independently and collaboratively

What We Offer

20 hours per week to start, with potential for increased hours as per the clinics needs

Supportive and positive team culture

Training and ongoing support in all systems and processes

Opportunity to be part of a respected and long-standing community health provider

Apply Now

If you enjoy helping others, are passionate about health, and thrive in a well-organised environment, we’d love to hear from you. Please submit your resume along with a brief cover letter via SEEK, telling us why you're the right fit for our team.