In 2024, Bloomhill Cancer Care became part of the Leukaemia Foundation, providing support services from its integrative cancer care centre in Buderim to address the growing need for cancer care in regional Queensland. Bloomhill Cancer Care is a local Cancer Care facility, established by the Sunshine Coast community for the Sunshine Coast community, to provide care and support for people of all ages living with cancer.

As a Café Coordinator at Bloomhill, you will work alongside a dynamic group of people working towards changing the lives of people living with cancer and their families. Based within the tranquil, forested surrounds of the Bloomhill Wellness Centre, the café is a social hub where those touched by cancer gather after group classes, treatments or appointments. It is also open to and frequented by the general community and enjoys visits by large groups throughout the week. The café also caters for Bloomhill events and functions throughout the year and its cooks, baristas, wait staff and other helpers are volunteers.

We currently have a vacancy for a Café Coordinator part time, 20 hours, four days per week. The ordinary days of work will be Monday to Thursday, with flexibility to adjust in the future. The pay classification is Restaurant Industry Award 2010, Level 4, Clerical Grade 3 – currently $27.17 per hour plus 11.5% superannuation. We offer generous salary packaging up to $15,900 and packaging meal and entertainment card $2,600.

Key Responsibilities

Cafe Coordination

Management of the daily café operation, including overseeing processes for food preparation, ordering stock and appropriate storage

Front of house activities including customer service, food and drink preparation and presentation

Maintaining accurate sales records and preparation of banking

Training and support of volunteers to ensure daily cleanliness of the cafe is aligned with Food Safety requirements

Ensure stock control systems are in place to record and monitor wastage, as well as control loss of revenue due to theft, waste and error

Preparation of monthly stocktaking

Enforce daily and weekly systems and procedures to ensure a high level of presentation, hygiene, service and product quality

Ensure that all café processes are implemented in an efficient and profitable manner

Team Coordination

Prepare and implement rostering to support effective café operations, coordinating relief cover as required

Identify roster gaps and share feedback with management/human resources

Provide induction, training, mentoring and support to team members and ensure all are familiar with all policies, procedures and guidelines

Promote and maintain harmonious working relationships within the team; cultivating a positive culture that is caring, supportive and resilient

Role Requirements

Hospitality supervisory experience

Food supervisor certificate or willing to obtain

Ability to work independently and take ownership of individual responsibilities

Ability to work as a part of a team of employees and volunteers to support the cafe operation

Excellent verbal communication skills

Excellent time management skills and punctuality

High level of attention to detail

Ability to lift and move items of varying dimensions to support café operations

Ability to work in a culture of continuous improvement

Excellent personal presentation

Alignment with our values and contribute to a productive and positive culture

Good level computer literacy, including knowledge of the use of Microsoft Word, Excel and Outlook

Key Selection Criteria

Demonstrated experience in a supervisory role in hospitality

Demonstrated experience in high level customer service

Demonstrated experience in effective people management

Well-developed communication skills, verbal and written

Demonstrated ability to self-manage

Proven experience in and understanding of the not-for-profit sector, desirable (or ability to acquire)

Knowledge of the Sunshine Coast community and region, desirable (or ability to acquire)

If you're interested in this exciting role, please send through a one-page cover letter addressing the key selection criteria and your CV via the apply button on Seek no later than COB 25 May 2025. Please note that interviews may commence prior to closing date so interested applicants are advised to submit applications ASAP.

Previous applicants for this position need not apply

Our team will assess all applications and invite a shortlist of applicants to interview.

For further information about this role, please direct enquiries to [email protected]