Logo for Salon Coordinator / customer experience

Salon Coordinator / customer experience

Lemani Hair & Extensions
Edwardstown, SA
A$30-$40 p/h
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
On-site

Posted 7 days ago


We’re hiring a Front of House Salon Coordinator to elevate our client experience and support team growth.

Love people? Love organisation? Love great hair? You might be exactly who we’re looking for.

At Lemani Hair & Extensions, we’re a high-end salon in Adelaide that specialises in luxury hair extensions and exceptional client experiences. We’re on the hunt for a Front of House Manager who brings warmth, professionalism, and leadership to the salon floor—and who thrives in a fast-paced, people-first environment.

This isn’t your average reception role. You’ll be the heartbeat of the salon—supporting our team, guiding the client experience, and keeping our systems humming like a dream. You’ll also play a key role in team culture, communication, and performance.

What You’ll Be Doing

Client Experience

• Be the first friendly face clients see when they walk through the door.

• Manage bookings, appointments, check-ins, and payments with precision and warmth.

• Guide the client journey from start to finish, ensuring every touchpoint feels luxe, smooth, and professional.

• Handle client satisfaction and feedback with empathy and a solutions-first approach.

• Communicate with clients across phone, SMS, email, and social media.

• Confidently manage tech issues and POS systems

Team Coordination

• Support the Salon Manager to keep n the day on track.

• Work closely with the Salon Director to develop and grow the business

• Act as a bridge between management and the team—communicating clearly, calmly, and professionally.

• Assist with onboarding new staff

• Support Sign up of apprentices and communicate with trade schools

• Monitor floor flow and team performance, offering feedback and support when needed.

Admin & Tech

• Run the booking and POS system confidently and efficiently with the ability to quickly pick up new systems.

• Assist with stock control, stock ordering, communicating with reps rostering, and reporting.

• Provide tech support to the team when systems go haywire.

• Keep the front-of-house space polished, professional, and beautiful.

• Support managers with team meetings and 1 on 1's

• Manage and organise emails.

• Upload weekly KPI’s

You’ll Shine in This Role If You…

• Are a natural communicator with a warm, confident presence.

• Your high functioning and can juggle multiple conversations across different platforms without overwhelm.

• You work well under pressure and love the hustle and bustle of a vibrant salon atmosphere.

• Are sales-savvy and able to guide clients towards the best services for their needs.

• Are tech-competent and quick to pick up new systems (especially booking software and POS platforms).

• Have experience in client-facing roles—ideally in hair, beauty, hospitality, or retail.

• Have a discreet, professional, and empathetic approach to customer service and team dynamics.

Why You’ll Love It at Lemani

• Discounted hair services & luxe extension perks.

• Career development opportunities in a premium, expanding salon.

• A beautiful, high-vibe environment with a strong focus on team culture.

• Work closely with a supportive leadership team who genuinely want you to grow.

Pay Rate: $30 - $35 (based on experience) per hour with the opportunity to grow to $40 per hour based on performance and meeting clear, achievable targets. We believe in rewarding initiative, leadership, and outstanding client care—with regular reviews and room to grow as the business grows.

To Apply

Send your CV and a short cover letter to:

[email protected]

Tell us why you’re the perfect person to lead our front of house and uplift our team.

📍 Location: Edwardstown, SA

📅 Start Date: ASAP

🕒 Hours: Full-time preferred (can be discussed with opportunity for off sight hours)


About Lemani Hair & Extensions

Edwardstown, SA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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