Logo for Customer Service Officer

Customer Service Officer

Maxima Recruitment Services
Adelaide, SA
A$35.86 p/h + Super + Benefits
Call Centre & Customer Service → Customer Service - Customer Facing
Contract
On-site

Posted 4 days ago


Maxima’s Recruitment Services team embody a “candidate first” mindset and aim to ensure appropriate job matches between applicants and employers to ensure sustainable employment opportunities. The Office and Professional Recruitment team are a cohesive team who work together to support our clients and candidates to find their perfect match.

About the Role:
Maxima’s valued private sector client is currently seeking an experienced Customer Service Officer for a temporary position. This role is starting as soon as possible, going for approximately 3 months, with the potential to become permanent for the right candidate.

Reporting to the Supply Chain Manager, this role works within the wider Supply Chain team and is responsible for the delivery of exceptional customer service within an agricultural company.

Responsibilities of the role include, but are not limited to:

  • Answering queries and addressing complaints from internal and external customers.
  • Management of customer relationships.
  • Maintenance of customer interaction database.
  • General business inquiries.
  • Rework activity relating to claims and damages.
  • Scheduling and coordination of dispatches and deliveries.
  • Ad hoc support of warehousing activities.
  • Reporting as required to internal business partners.
  • Provision of information relating to stock availability and customer issues.
  • Customer order fulfilment
  • Call Centre/Customer Support
  • Logistics Support
  • Sales Support

About You:

  • Minimum 3+ years experience in a similar customer service role (required)
  • Confident use of Microsoft Office Suite – Word, Excel, Powerpoint and Outlook (required)
  • Advanced ERP/MRP skills (required)
  • SAP experience (desirable)
  • Exceptional communication skills

Benefits of joining Maxima’s temporary recruitment services:

  • Subsidised Skin Cancer checks
  • Free yearly flu shots
  • Employment Assistance Program
  • Ongoing monitoring and support


About Maxima:
Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services.

Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.

By applying for this position, you are consenting to your data potentially being stored on international servers temporarily. Maxima abides by the Australian Privacy Principles, please refer to our privacy policy for more information.


About Maxima Recruitment Services

Springfield Lakes, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Customer Service Officers-State Government

Randstad - Public Sector

Adelaide, SA
A$37-$39 p/h
Contract
On-site

Customer Service Officer - State Government

Randstad - Business Support

Adelaide, SA
A$37-$38 p/h
Contract
On-site

Customer Service Representative (Full Time)

Bargain Car Rentals

Logo for Customer Service Representative (Full Time)
Adelaide Airport, SA
A$25.65 p/h
Full-time
On-site

Logistics and Customer Service Officer

Mexex

Dudley Park, SA
A$27-$30 p/h
Full-time
On-site

Customer Care Officer, Café Attendant & Program Assistant - St Clair Rec Centre

YMCA

Logo for Customer Care Officer, Café Attendant & Program Assistant - St Clair Rec Centre
Woodville South, SA
A$30.13 p/h
Casual
On-site

Customer Service, Administration, and Service Coordinator Roles

Core Talent

Logo for Customer Service, Administration, and Service Coordinator Roles
Salisbury, SA
A$32-$42 p/h
Contract
On-site

Customer Service Assistant

Car Service Salisbury

Salisbury Plain, SA
A$30-$34 p/h
Full-time
On-site

Customer Service and Administration Officer - Remote

1 and One Consulting Pty Ltd

Sydney, NSW
A$30-$40 p/h
Contract
Remote