About the business

Rydges Camperdown is a 146 rooms hotel located just minutes from the Sydney CBD. Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.

Position Overview: Responsible for the management of all aspects of maintenance and / or contracted staff on a daily basis. Direct, co-ordinate and perform routine, preventive, corrective and emergency maintenance in a timely, cost effective, and efficient manner for the entire hotel property, interior and exterior.

Our Vision is to be the most highly regarded hospitality, leisure and entertainment company outperforming our markets by being better than yesterday, every day.

Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community. We achieve our Vision and Purpose by delivering on our goals and values.

Our Goals

Grow revenue ahead of market

Maximise asset performance

Business transformation

Our Values

Empowerment: Step up and be accountable

Possibilities: Always evolve and improve

Community: Strong teams, better together

Key Roles & Responsibilities

Take direction from the Rooms Division Manager and/or General Manager as well as maintaining a proactive approach.

Assist the General Manger in developing a routine and non-routine Repairs and Maintenance (R&M) budget for the financial year.

Control departmental expenses within set targets and notify the General Manager of any potential over budget expenditure within the department.

Follow, update and enforce the hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.

Develop and enforce procedures, guidelines and training resources to ensure equipment are used and maintained correctly by all team members.

Manage repairs and maintenance with the aim to avoid major interruption to Event’s business.

Manage all contractual obligations so that plant and equipment is serviced and maintained in an optimal operational status.

Maintain BWOF (Building Warrant of Fitness) and Compliant Schedules.

Maintain and schedule fire damper register.

Develop and enforce routine maintenance checklists.

Review maintenance logs regularly to identify ways to reduce repetitive maintenance.

Create, distribute and manage departmental rosters effectively ensuring that strategies and practices are in place to facilitate the efficient and effective staffing of the department so that financial and service targets are achieved.

Actively see and implement ways to increase team morale, team development and service levels in order to ultimately achieve overall better results.

Accurately record, track and review training and development within the department.

Respond to and carry out all inter departmental or guest requests concerning defects, repairs and / or general assistance in a timely manner, according to priority. When defects or repairs are outside your capabilities, communicate this to the Maintenance Manager in a timely manner.

General duties may include, but is not limited to cleaning, painting, plumbing, electrical, carpentry, sanitation stations etc.

Preventative duties may include, but is not limited to paint touch ups, checking card reader batteries, cleaning air con filters, ensuring that electrical appliances are in working order and safe to use, checking alarm systems are working correctly, testing fire dampers etc.

Maintain the Maintenance Management System accurately.

Give assistance and support to other departments and/or colleagues when needed.

Be a brand ambassador for the hotel as well as Event Hospitality & Entertainment.

Attend all scheduled meetings.

Participate in scheduled training and development programs.

Behaviours & Attributes

People focused providing leadership, guidance and assistance to colleagues where needed.

Guest focused, providing efficient, friendly and professional service to all guests.

Physical fitness to cope with a labour-intensive operation.

Work together with trust and treat all guests and colleagues from all cultural groups with respect.