Australian Caravan Centre are currently recruiting, and an exciting full-time opportunity exists for a Customer Service Representative to join our team at our Newcastle dealership.

As the go-to person to our Customer Service department, you will thrive on the providing administrative support to facilitate progress towards Australian Caravan Centre (ACC) goals. You will have experience in handling a wide range of administrative support related tasks and the ability to work alongside another Administrator. To be consider for this role, you must demonstrate a strong customer service background.

Full time position
Monday – Friday
8.00am – 4.00pm
Heatherbrae location

$25.00 - $35.00 p/h + Superannuation

Your key responsibilities will be:

Provide excellent customer service to our customer base, answering their enquiries while liaising with the Service Manager.

Checking in customers with their caravans.

Assist the Dealership in day-to-day administrative tasks including but not limited to invoicing, Monday.com responses and phone calls as well as face to face customer service.

Booking repairs and service appointments.

General ad-hoc tasks as required including phone calls and e-mails.

About you:

Ability to work in a team, be self-motived and pro-active

Confident, driven to succeed and a willingness to learn with a focus on upskilling and growth

Competent computer skills

Previous administration experience in the industry is highly regarded, but not essential

Passion for caravan and camping is highly regarded

To apply please submit a CV and a cover letter highlighting your suitability for this position through Seek, including your availability.

The successful candidate must provide a current police check.
Only Shortlisted candidates will be notified.