About the role

Macquarie Garage Doors is seeking a driven and organized Office Administrator and Customer Service professional to join our growing team in Gateshead, NSW. This full-time role will be responsible for providing efficient administrative support and delivering exceptional customer service to our clients.

What you'll be doing

Handling incoming customer inquiries and orders via phone, email and in-person interactions

Maintaining detailed records and documentation related to customer accounts and orders

Providing administrative support to the broader team, including scheduling, filing and other clerical duties

Assisting with stock management and inventory control

Contributing to the development of improved office processes and procedures

Delivering a high standard of customer service to ensure client satisfaction

Must be able to multi task between different tasks at the same time

What we're looking for

4-5 years of experience in an administrative or customer service role, ideally within a similar industry

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers

Strong organizational skills and attention to detail

Proficiency in using Microsoft Office suite and other office technologies

A friendly, professional and helpful demeanor

A commitment to providing outstanding customer service

About us

Macquarie Garage Doors is a leading provider of high-quality garage doors and related services in Gateshead and surrounding areas. With over 20 years of industry experience, we are committed to delivering exceptional products and unparalleled customer service. Our team of dedicated professionals takes pride in helping our customers find the perfect solutions for their homes and businesses.

If you're ready to join a dynamic and growing team, we encourage you to apply for this exciting opportunity. Apply now to become our next Office Administrator and Customer Service specialist.