IMMEDIATE START

Our ideal candidate, is confident, positive, enthusiastic and sales driven with a flair for customer service.

Highlander Metals is a leading provider in the metal fabrication industry, committed to delivering high-quality custom, products and exceptional service. We are seeking an experienced and dynamic Administrative Support & Receptionist to join our team.

This role combines face-to-face customer service, reception and, sales - you will be responsible for managing reception and undertaking a wide range of administrative support services to ensure the efficiency and effectiveness of our operations. If you're ready to bring your skills to a vibrant team, this opportunity is for you!

About the Role - Your Skills:

Experience working at a reception desk in a busy environment, prioritising consecutive demands and operating a phone system, and addressing customer/sales inquiries.

Ability to deliver excellent communication and customer service skills which deliver a professional, welcoming and polite face to face, over the phone and via email experience for all contacts.

Ensure smooth operation of daily activities, including supplies & stock control, document preparation, filing/records management and coordinate team meetings.

Undertake material sales, conduct effective cold calling for sales, researching leads, and maintaining detailed records for follow-ups and manage point-of-sale transactions

Demonstrated experience using Xero or similar for customer quotes, invoicing, receipting.

Ability to keep accurate WHS and ER records, compliance registers and documentation, for reporting.

Able to demonstrate motivation, ability to take initiative within the bounds of a work role and capacity to work with minimal direct supervision.

What we can offer:

Permanent Full-Time position – Monday to Friday, 8:30am – 4:35pm.

38 hours a week

Excellent working conditions and small friendly team environment with great work culture

Training and job security with opportunity to grow skill set

Engaging and Inclusive Workplace Culture, with regular updates, recognition shout-outs, individual & team rewards / incentives, and Monthly KPI Bonus

On-site car parking and full amenities, close to transport links.