Looking for a career in hospitality? Want to be part of a team where staff feel they belong, respected, valued and appreciated? We are seeking enthusiastic, customer focused, team player to fill the position of Customer Service Attendant.

The purpose of the role is to provide customer excellence to our members & visitors across our different departments, you will be responsible for providing drink service (bar and tray service), service of food to Club patrons and gaming related duties. You will work in collaboration with our team to provide a positive customer experience.

This position is casual, and hours vary. The successful applicant must be willing to work weekends and shift work (including early mornings and late nights) as required.

To be successful in this role you will need to demonstrate the following:

Qualifications & Experience:

• Responsible Service of Alcohol (RSA) (must have prior to commencing employment)
• Responsible Service of Gaming (RCG) (must have prior to commencing employment)
• Demonstrated experience in similar role desirable eg. busy pub, club or restaurant.

Personal Attributes and Qualities:

• Excellent communication skills (both verbal and written).
• Customer focused - confidence in building rapport with people and providing excellent customer service.
• Team player – commitment to collaborative working.
• Positive contribution towards organisational culture.
• Strong work ethic, enthusiastic, passionate and self-motivated.
• Displays honesty, integrity and ethics.
• Flexible and reliable (able to work flexible hours including nights and weekends and between roles).
• Time Management – excellent organisational and multi-tasking skills, with the ability to plan, prioritise and meet deadlines.
• Initiative, ability to work effectively with minimum supervision.
• Problem solve and generate workable solutions.
• Excellent personal presentation.
• Confident, positive and have a can do attitude.

What We Offer:

• 25% Staff Discount
• Supplied Uniforms
• Excellent Remuneration Package
• Ongoing Training
• Opportunity for Growth and Progression.

This is a role that will allow you an opportunity to grow and develop your skills in an environment that values and supports all our staff.

For more information about this great opportunity and to obtain a copy of the position description (Food & Beverage Attendant), please email us at [email protected]

When applying for this position and to be considered for the role, please address the criteria outlined above and send your application and current resume to Port City Bowling Club, 4 Owen Street, Port Macquarie NSW 2444 or email your application to [email protected]