POST OFFICE & NSW LOTTERIES CUSTOMER SERVICE OFFICER
3ml pty ltd
Posted 3 days ago
About the role
We are seeking customer-focused Post Office Customer Service Officer and/or NSW Lotteries counter operator to join our team in New Lambton Post Office combined with NSW Lotteries. You will play a vital role in providing excellent customer service and assisting with the day-to-day operations of our busy Post Office combined NSW Lotteries outlet. This is an excellent opportunity to work in a diverse and fast-paced retail environment.
What you'll be doing
Greet and efficiently and professionally assist customers with a range of postal and financial services, such as sending letters and parcels, purchasing postage, processing payments, selling NSW Lotteries products and checking tickets if winning
Organise the retail space to ensure an outstanding store presentation and create a welcoming atmosphere
Provide exceptional customer service and resolve any customer inquiries or concerns
Accurately complete cash handling and reconciliation duties
Keep the store clean and well presented
Assist with other retail store tasks as required
What we're looking for
Previous experience in post office and/or NSW Lotteries are essential
Reliable, honest, mature and passionate in providing quality customer services to every customer
Excellent communication and interpersonal skills, with the ability to provide friendly and efficient services
Strong numeracy skills and experience with cash handling and financial transactions
Ability to work effectively in a team and adapt to a fast-paced, dynamic work environment
Physically fit to lift 16kg parcels
What we offer
We offer competitive pay, flexible scheduling, and opportunities for career development. As a casual employee at the start, you have the opportunity to have a permanent Part Time or full time position if you well fit the position and the position also well meet your career expectations. Moreover, a pathway to the store manager position can be offered if you are the right candidate.
We have a strong focus on customer satisfaction, we pride ourselves on delivering reliable and efficient services to our community.
About 3ml pty ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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