Knox Day Hospital - Bayswater

Medical Receptionist

Be a part of a supportive, friendly team

4 days per week, no night shifts, weekends or public holidays required.

Due to rapid growth we are expanding our administration team to meet the needs of the organisation. Our working environments are friendly and collaborative, enabling great work life balance. We value the ability to offer flexible and diverse roles within the administration function.

Direct Endoscopy Day Hospitals have 5 sites in Melbourne comprising of:

Knox Day Hospital (Bayswater)

Rosebud Day Hospital

Hampton Day Hospital

Bayside Day Procedure and Specialist Centre (Frankston)

Casey Day Procedure and Specialist Centre (Narre Warren)

Our strategic plan includes the introduction of surgical services to our day hospitals. With a rapid growth plan we are looking for team members who are excited by the prospect of being part of expanding our offering and supporting the operational team to achieve this aspiration.

As a Medical Receptionist your responsibilities will include:

Handling enquiries in a welcoming and expert manner

Managing clerical and administrative responsibilities

Admission and discharge of patients pre and post procedure

Making appointments

Maintain precise and timely patient information data collection and entering into patient administration/management system

Be flexible to work across other administration/reception roles

Desired Criteria:

Experience in a healthcare environment

Hospital administration experience

Highly developed interpersonal and time management skills

Willingness to learn

Ability to manage change and identify process improvement opportunities

Experience in MS Office (Outlook, Word, and Excel) and patient management systems

Our aim for our administration team is to work across all functions of the Administration/Front Office environment. If you are interested in diversity in your role, we can provide this for you.

We encourage continuous professional development and growth within the business and look forward to supporting your ongoing employment with our expanding organisation.