Job Title: Medical Receptionist – Gynaecology & Obstetrics
Location: East Brighton and Malvern including Work from Home
Employment Type: Permanent Part-Time 2 days/week 9AM -5PM

About Us:
We are a compassionate and dedicated Specialist Practice specialising in Gynaecology and Obstetrics. Our clinic is led by a skilled Surgeon and Practice Manager, and we are committed to providing exceptional care while fostering a supportive and welcoming environment for our patients. We are currently seeking an experienced, friendly, and professional Medical Receptionist to join our team on a permanent part-time basis. The position offers an immediate start, with the potential to cover leave when needed.

Job Description:
As the Medical Receptionist, you will be the first point of contact for our patients, ensuring a warm and welcoming atmosphere. You will manage essential administrative tasks that keep the clinic running smoothly.

Key Responsibilities:

Answer phone calls, emails, and respond to patient inquiries in a professional and efficient manner. Schedule, confirm, and manage patient appointments.
Process patient accounts and payments.
Scan and maintain patient records in compliance with privacy regulations.
Assist with general administrative duties as required.
Coordinate with other healthcare providers when necessary.

Skills and Qualifications:

Previous experience as a medical receptionist, ideally in a Gynaecology & Obstetrics setting.
Familiarity with Gentu medical software is highly preferred.
Proficiency with Mac OS.
Excellent communication and interpersonal skills.
Strong organisational skills and meticulous attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Capability to work autonomously with a fully equipped home office.
Compassionate and empathetic demeanour.
Knowledge of medical terminology is preferred but not essential.

How to Apply:
If you are passionate about healthcare and providing excellent patient care, we would love to hear from you.