Administration Assistant | Client Services Officer I Receptionist
Frederiks Accountants
Posted 1 day ago
About the role
Frederiks Accountants' is seeking an experienced and dedicated Client Services Officer to join our team in our Cleveland office. This full-time position (part-time optional for the right candidate) is responsible for providing exceptional administrative and client support to our accounting firm, ensuring the smooth running of our operations.
What you'll be doing
Welcoming and assisting clients, both in person and on the phone, with professionalism and a friendly demeanour
Managing front desk duties, including greeting visitors, answering and directing incoming calls, and maintaining a tidy reception area
Providing administrative support to the accounting team, including data entry, filing, photocopying, and other clerical tasks
Coordinating and scheduling appointments, meetings, and events
Assisting with the processing of client information and documentation
Contributing to the overall efficient operation of the office
What we're looking for
Previous experience in an administrative or receptionist role, ideally within an accounting or professional services environment
Strong communication and interpersonal skills, with the ability to engage with clients and colleagues in a friendly and professional manner
Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively
Proficiency in using Microsoft Office suite, with the ability to quickly learn new software and systems
A keen eye for detail and the ability to maintain accurate records and documentation
A positive, friendly, and customer-focused attitude
What we offer
At Frederiks Accountants', we are committed to creating a supportive and rewarding work environment for our employees. We offer a competitive salary, opportunities for professional development, and a range of employee benefits, including:
Flexible working arrangements to support work-life balance
Access to training and development programs to enhance your skills
Discounted tax preparation services for you and your family
A friendly and collaborative team environment
If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.
About Frederiks Accountants
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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