The Insight Company is a high-performing Strategic Business Advisory and Chartered Accountancy firm based on the beautiful Sunshine Coast. We are seeking an experienced full-time Client Services and Administration Officer who will be the friendly, professional face of our firm and play a key support role across a range of functions.

This role provides hands-on experience with industry-leading platforms such as Xero Practice Manager, BGL, and automated workflows through ATO SmartDocs. You’ll also have the opportunity to support Accounts Receivable and ASIC Corporate Secretarial functions—ideal for someone looking to grow their skills in a real-world accounting and advisory setting.

The role will manage a variety of general administrative duties including greeting visitors, handling phone and email communications, scheduling appointments, maintaining office supplies, and organizing documents. In addition to these essential tasks, the role requires performing advanced administrative functions such as corporate secretarial compliance, managing confidential information, assisting with accounts receivable, liaising with external stakeholders, supporting project management activities, and contributing to the development and improvement of office procedures.

Enjoy a great work-life balance with 8am–5pm Monday to Thursday office hours, and an early 3pm finish every Friday.

What We’re Looking For:

Friendly, confident communicator with a strong customer service focus

Excellent written and verbal communication skills

Highly organised with strong attention to detail

Ability to multitask and manage tasks independently

Professional presentation and phone manner

Team mentality and a proactive approach

Experience with Microsoft Office; bonus if you've used Xero, BGL or ATO SmartDocs

Full working rights in Australia and a current Australian driver’s licence

Salary negotiable based on skills and experience.

Ready to make a real impact? Join our team and enjoy a fulfilling role in a supportive environment. Apply now, we can't wait to meet you!