Thomson Environmental Systems seeks an experienced and motivated Rental and Subscriptions Coordinator to join our high-performance staff full-time, reporting to the Executive General Manager, with the primary purpose of supporting the Sales department ensuring smooth operations and customer satisfaction.

Key duties & responsibilities:

Liaising with clients regarding rental and subscription enquiries

Maintaining and updating client profiles and accounts in the CRM

Processing and following up on new rental leads

Managing incoming client enquiries, including requests, updates, and account details

Performing high-level data entry and reporting

Preparing weekly and monthly reports for the business

Preparing monthly invoicing

Ensuring all subscription renewal quotations are prepared and sent promptly

Coordinating annual calibrations of rental equipment

Secondary accountabilities would include:

Assisting with Tradeshows and Events where required

Communicating with external companies regarding QLD office requirements

Managing warehouse receivals, ensuring all courier deliveries are processed efficiently

Overseeing the freight register and coordinating the dispatch of goods from the warehouse

Experience & qualifications:

Experience in a previous Rental and Subscriptions Coordinator or Supervisory position preferred

Experience in the industrial field, particularly relating to either mining, resource, utilities, manufacturing or construction, is highly regarded

Demonstrated customer service experience

Strong skills in all Microsoft Office applications

Demonstrated ability to communicate confidently at all levels

Ability to manage multiple tasks simultaneously and prioritise workload

Ability to work independently and as a team

MUST HAVE Field & Service ERP/CRM software experience – Odoo preferred

Key attributes:

Hands on experience with ERP/CRM software and MS Office (MS Excel in particular)

Excellent organizational and multitasking skills

A team player with a high level of dedication

Strong interpersonal and communication skills

Ability to multitask and work efficiently under pressure

Ability to effectively build and maintain relationships with stakeholders at all levels

High level of emotional intelligence with active listening skills

Ability to job share as required from time to time

What we offer:

Attractive salary package plus super and bonus

Ongoing career and development opportunities

Professional and technical development opportunities

Work for a reputable industry leader in the environmental services industry

About us:

In business for 28 years, Thomson Environmental Systems is a leader in environmental monitoring and scientific instrumentation throughout Australia & New Zealand. We work with our customers to provide state of the art and complete monitoring solutions. We value diversity and strive to build teams that reflect the communities we support. We value safety, performance, and operational outcomes.

Join our team of professionals today! Click the Apply button and send us a copy of your current CV highlighting your expertise and including recent references. We look forward to welcoming you aboard!