Certus is representing a diversified digital business with customers including Coles, Westpac, Woolworths and BHP to name just a few.

This role offers an excellent opportunity for hands on experience with leading technologies in a collaborative and innovative environment.

As the escalation point for the service desk team, you'll manage a mix of business as usual (BAU) infrastructure tasks and project related work. You'll be pivotal in maintaining a majority Windows environment and a small Linux environment. You will be supporting VMware and Citrix systems, and contributing to critical projects involving Cisco UCS, Pure Flash storage, and general network management.

If you're an experienced engineer looking to make a significant impact and grow within a supportive and forward-thinking team, this is the perfect opportunity.

Key Responsibilities

Lead & Elevate Security Culture: Manage engaging security awareness training and phishing simulations for over 2,000 employees, ensuring they stay ahead of evolving cyber threats

Take ownership of the company's VMware environment—experience managing VMware is a must have

Ensure smooth operation and security of Citrix Virtual Desktop Infrastructure

Next-Generation Antivirus Management: Solid understanding of corporate next-gen antivirus solutions like CrowdStrike, ensuring strong endpoint protection across the organisation

O365 & Hybrid Exchange Support: Provide mid-level support for O365 and Exchange environments, troubleshooting mail flow and ensuring uptime

Proactive Project Work: Assist the BAU team by leading critical infrastructure projects, anticipating issues, and resolving them efficiently.

Key Skills & Experience

VMware Expertise: Hands on experience managing VMware environments is essential

Security-Focused: Experience managing security awareness programs and securing enterprise systems

Experiencing administering / managing next-gen anti-virus solutions such as Crowdstrike, SentinelOne or Palo Alto Cortex

Citrix VDI Experience: Practical experience managing Citrix environments

Backup Solutions Knowledge is essential. Rubrik or Veeam experience preferred

Active Directory - hands on experience diagnosing and resolving issues related to AD replication and authentication

Demonstrated networking knowledge, including but not limited to: VLAN, DNS, DHCP, and TCP/IP services

On Premise Infrastructure Focus: Primarily responsible for managing on premise systems, with knowledge of Azure/Encarta/AWS or other cloud technologies seen as beneficial but definitely not mandatory

About

You’re proactive, able to tackle problems independently, and thrive in a fast-paced environment

You’re a strong communicator who can build relationships with colleagues across different regions

You’re confident and adaptable, with the ability to take ownership of infrastructure projects from start to finish

You’re passionate about working on cutting-edge infrastructure projects and enjoy contributing to a high-impact team

You value team collaboration and understand that this is a tight-knit, inclusive environment where social interaction is just as important as the technical work. You should enjoy being part of a team that works closely together and be willing to engage in the social aspect of the workplace, not just the job.

Certus Recruitment Group is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across Australia, North America, the UK, and Europe.