Join Us in Powering Better, Safer Workplaces!
Account Coordinator x 2 – KINATICO

Are you ready to be Kin-a-t-i-can? Join a global leader in Reg-Tech as an Account Coordinator. If you've spent time resolving customer inquiries, onboarding new users, or ensuring client satisfaction through written communication, we want to hear from you.

This role offers the perfect opportunity to expand your customer success expertise while working with a dynamic team that values clear communication, problem-solving, and genuine care for our customers' success. If you're passionate about delivering exceptional customer experiences and thrive in a tech-driven environment, we want to hear from you!

DELIVERING THE GOOD, STRIVING FOR THE GREAT

What You’ll Do:

Provide frontline support to new and existing Kinatico customers via phone and email.

Assist with customer onboarding and product configuration.

Proactively manage customer accounts to ensure a positive experience.

Collaborate with Sales and Professional Services to deliver customer success.

Identify opportunities to help customers get more value from our platforms.

OUR TEAM’S STRENGTH COMES FROM EVERYONE’S INDIVIDUALITY

What You Need:

Experience supporting or liaising with customers.

Strong communication skills – written and verbal.

Confidence using technology and CRM systems.

Natural curiosity and a passion for problem-solving.

Ability to multitask and work both independently and in a team.

A growth mindset and commitment to positive customer outcomes.

National Police Clearance

Ability to work from our Perth office

Preferred availability for 37.5 hours per week

ARE YOU READY TO BE A KINATICAN?

Why Join Us:

Flexible and supportive work environment

A supportive culture of development and recognition, we love seeing our employees thrive!

Attend our Friday Funaticans in person and virtual events

Bright, spacious office in heart of the Perth CBD

Work for an ASX listed company and a leader in Reg-Tech

Join the company at an incredibly exciting time and enter a world of energy, enthusiasm and innovation

Ready to Thrive?
We believe in diverse perspectives and growth mindsets. If this sounds like the right fit but you don’t tick every box, reach out anyway – we’d love to explore what’s possible together.

Apply Now!