Highlights

35 hour working week – Permanent Full-time opportunity

Work with an experienced and collaborative team of community housing professionals

Career development and growth opportunities

Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation

Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family

Paid Parental leave and other great employee benefits

Great office locations, close to public transport

About the Business Support Officer role and about you

We have an opportunity for a Business Support Officer to join our Customers Services team. As an SGCH Business Support Officer you provide efficient and effective customer service and business-related support across all areas within the Customers team including reception.

To succeed in this role, you will have customer service experience, passion for the social and affordable housing sector and be able to work with people from diverse backgrounds, cultures and needs.

This is a permanent role, based between our Redfern and St Leonards offices.

If this sounds like you, please head to our website https://www.sgch.com.au/join-our-team/ to download the full position description for further details on the role and what’s on offer, or contact [email protected].

How to apply

To apply for this role, please click ‘Quick Apply’ and submit your CV and cover letter addressing the essential requirements below, by 9am Monday 16 June 2025:

Experience in a busy and demanding administrative environment

Experience working with people from diverse backgrounds and cultures

Excellent customer service skills

Strong organisational and time management skills

Self-motivated with a learning mindset, with experience working autonomously

The recruitment process may include interviews and other forms of skills and behavioural assessments. The appointment of a suitable candidate will be subject to pre-employment screening which may include reference checks, a National Police Check, Health Assessment, etc.

Please note we may establish a Talent Pool from this process. If you are interested in contract opportunities for this role, please apply and specify in your application.

What we do

As a Tier 1 provider under the National Regulatory System for Community Housing, SGCH offers subsidised rental housing for people on low to moderate incomes. We are a profit-for-purpose organisation that receives income from rent and reinvests it to deliver maintenance services and increase the supply of social and affordable housing. We balance business acumen with a social heart, strive for operational excellence and foster continuous learning and growth. We embody our ETHIC values and nurture a culture of kindness, respect, and teamwork to drive our mission to provide sustainable, safe, and affordable housing for all.

SGCH is an Equal Opportunity employer. Diversity makes us stronger, and we want an organisation that reflects the communities we serve.