Position Summary:

The Business Operations Coordinator provides business, administrative, and project management support to ensure the efficient delivery of Janison’s assessment products to schools across Australia, New Zealand, and the Asia-Pacific region. The role supports the Business Operations Manager in the delivery of operational activities and events, acts as a primary point of contact for stakeholders and clients, and collaborates closely with other business units.
An understanding of product information, event timing, and operational processes is essential for the successful delivery of Janison Assessments.

Duties & Responsibilities:

• Manage end-to-end contracts related to item and test development using client-specified project management methodologies.

• Coordinate projects and operational activities supporting international resellers and testing centres.

• Act as the central liaison between internal departments, teams, and external stakeholders.

• Provide advice and support to ensure the effective delivery of Janison Assessments.

• Assist with logistical planning and delivery, including the management of suppliers and third-party stakeholders.

• Support the delivery of assessment events on the online assessment platform.

• Consult with internal stakeholders to develop project specifications, communication strategies, project controls, and milestone tracking.

• Prepare documents to support timely, accurate, and compliant project delivery.

• Monitor and resolve complex inquiries and operational issues promptly.

• Support continuous improvement initiatives to enhance systems, processes, and service quality.

Experience, Skills & Qualifications:

Essential:

• Degree in Commerce, Project Management, or a related field, or equivalent relevant experience.
• Strong organisational and time management skills, with the ability to manage multiple projects and stakeholders under pressure.
• Demonstrated ability to exercise initiative, sound judgement, and problem-solving skills.
• High-level interpersonal and communication skills, both written and verbal, with strong attention to detail.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, and SharePoint.
• Customer-focused approach with the ability to work effectively in fast-paced and collaborative environments.

Desirable:

• Experience in project or product management within large-scale educational assessment programs.
• Event management experience.
• Skills in developing targeted communications for websites, emails, and presentations.

Why Janison:

We are a purpose driven organisation, offering a ‘flexible’ approach to work. We understand one size doesn’t fit all, so whatever works for the business, the team and your role – means endless possibilities for the flexibility you need.

We also offer:

• Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year
• A fifth week of annual leave (conditions apply), a day off for your birthday and various ‘freebie days’ throughout the year
• Parental leave benefit including paid leave, continued super contributions and more
• Remote work – we don't mandate working from the office!
• Annual pay review and bonus program
• A focus on virtual engagement and inclusivity to support our distributed workforce across the globe
• A focus on development and upskilling opportunities (if that’s what you’re after)

For a glimpse into Janison’s culture and to see our regular employee updates, follow Janison on LinkedIn. We’d love you to be part of our community!

Next Steps?

If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!

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