• 😊 Friendly front-line support for ORP clinic patients
• 🗂️ Smooth admin flow with proactive coordination
• 💬 Clear, responsive service with a caring touch

Support a dynamic clinic, drive admin excellence, deliver standout patient service, and grow your skills in a fast-paced team. Apply Now!

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Location: Blacktown Hospital

Where you'll be working
Blacktown Hospital is situated in a rapidly growing, culturally diverse community, providing modern facilities aimed at enhancing staff experience and patient outcomes.

• State-of-the-art facilities designed for exceptional care.
• Teaching hospital offering university students a rich, supportive experience.
• Dedicated outdoor staff areas with landscaped gardens for well-being.
• Convenient access to Westpoint shopping centre, just a 10-minute walk away.
• Parking options available: onsite parking for a small fee, all-day street parking, and close proximity to Blacktown train station.

Discover more about our workplace culture by watching this short video: Hear from Our Staff.

What you'll be doing
Join the Metabolic & Weight Loss Service at Blacktown Hospital in a vital admin role supporting patients and clinic operations in a fast-paced team. Your responsibilities will also include:

• Assisting with clinic bookings, patient rego & waitlists
• Delivering high-level customer & reception support
• Managing Medicare billing and admin tasks
• Coordinating daily office workflows
• Working in a collaborative, multi-tasking team

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. Proven extensive clerical experience in a busy reception/customer service position.
2. Demonstrated effective communication skills - written and verbal with a strong attention to detail.
3. Demonstrated ability to work independently as well as part of a team.
4. Proven high level organisational skills including the ability to problem solve, prioritise workload, multi-task and meet deadlines.
5. Demonstrated ability to identify issues of relevance, sensitivity and confidentiality, and knowing when to escalate matters of importance and/or urgency.
6. Demonstrated computer/data entry skills, specifically MS office products, e-mail and iPM.
7. Demonstrated experience in working with multifunctional teams preferably within a health setting.

Requisition ID: REQ564957
Applications Close:18th June 2025

Need more information?

• Discover more about the application process.
• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Dr Xi May Zhen at [email protected]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

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