About the role

Are you a people person with a knack for creating connections and spreading smiles? Smile Haus in Shenton Park is seeking a dynamic, charismatic, and friendly Front Office Coordinator who thrives on making others feel welcome and at home. If you’ve ever made a perfect latte or helped a patient feel at ease, you might just be the perfect fit.

As our brand ambassador, you’ll embody the warm, welcoming ethos of Smile Haus, turning every patient visit into a feel-good experience. You’ll be the face of our practice, fostering relationships within our local community and ensuring each day is as bright as our patients’ smiles.

If you’re organised, enthusiastic, and ready to bring a touch of sunshine to every interaction, we’d love to hear from you!

What you'll be doing

Greeting and welcoming patients with a genuine smile and a welcoming vibe

Scheduling and managing patient appointments

Handling patient enquiries and bookings, both in person and over the phone

Maintaining accurate patient records and updating patient information

Processing payments and handling cash and card transactions

Ordering and managing office supplies

Providing general administrative support to the dental team

Organising events that connect us with our community

Creating engaging content that showcases our unique blend of traditional dental care and modern innovation

Supporting business development efforts

What we're looking for

Previous experience in a customer service or front office role, preferably within a healthcare or dental setting

Strong communication and interpersonal skills, with the ability to engage and connect with people

Excellent organisational and time management skills, with the ability to multitask effectively

Proficient in using computerised patient management and booking systems

A keen eye for detail and a commitment to maintaining accurate records

A positive, team-oriented attitude and the willingness to learn and grow within the role

What we offer

At Smile Haus, we are committed to creating a supportive and inclusive work environment. We offer a range of benefits, including:

Competitive remuneration and performance-based bonuses

Opportunities for professional development and career advancement

Flexible work arrangements to support a healthy work-life balance

A friendly and collaborative team culture

Discounted dental services for you and your family

Hours available

We are looking to fill a position for the following days and hours

Monday 8.30am - 5.30pm

Tuesday 8.30am - 5.30pm

Wednesday 8.30am - 5.30pm

Thursday 2.30pm - 5.30pm

Friday 8.30am - 5.30pm

About us

Smile Haus is a dental clinic like no other. Old fashioned care meets next-gen tech. Holistic, high-quality dental solutions are delivered sans awkward silences. Where there's all grinning, no gritting. We believe dentistry can be a feel-good experience.

Apply now to become our new Front Office Co-ordinator!