
Customer Service Team Member
Bin Boy Environmental
Posted 3 days ago
Customer Service Representative – Waste Management Industry
Location: Laverton North, VIC
Employment Type: Full-time (On-site)
Company: Bin Boy and Barton Waste Management
Salary: Competitive salary with performance-based incentives
At Bin Boy and Barton Waste Management, exceptional customer service is at the core of everything we do. We're a growing, family-run business that takes pride in doing things properly — and we’re looking for someone who does the same.
This is an exciting opportunity to join a team that values commitment, initiative, and a genuine care for customers. If you're experienced, driven, and want to grow with a company that rewards performance, we want to hear from you.
About the Role
As a key member of our service team, you'll be the first point of contact for customers, ensuring their experience is seamless, professional, and solutions-focused. You'll work closely with operations and logistics to keep things running smoothly and ensure every customer is supported — no matter how big or small the issue.
Who We’re Looking For
Experience in the waste management or logistics industry
Proficiency in Wastedge (preferred)
Calm under pressure with strong multitasking and problem-solving skills
A confident communicator with excellent attention to detail
A team player with initiative, resilience, and a strong sense of accountability
Someone who genuinely cares about doing a great job and helping customers
Key Responsibilities
Manage inbound calls and email enquiries efficiently and professionally
Coordinate bookings, service changes, and general account queries
Liaise with drivers and operations to ensure timely, accurate service delivery
Resolve customer issues with persistence and care, always seeing things through
Maintain accurate records using Wastedge and internal systems
What We Offer
Above-market salary with performance-based incentives
A supportive, close-knit team that values initiative and contribution
Career growth opportunities as the company expands
A culture where exceptional customer service is a non-negotiable standard
A business where your efforts are seen, appreciated, and rewarded
If you’re someone who shows up with energy, takes ownership, and takes pride in helping others — this is the role for you.
Let me know if you'd like to add your business values, hours of work, or a closing line like “Apply now via Seek” or “Email your resume to [email protected]
About Bin Boy Environmental
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
Customer Service Team Lead
Robert Half
Customer Service Representative
Masseuse Massage

Customer Service Consultant
Citrus Group Pty Ltd

Telco Customer Service & Sales Officer
Leaptel

Customer Service Representative
bryco consulting
Customer Service Representative
F & R Logistics

Customer Service Agent
Woods & Co

Customer Service Specialists
Concentrix
