Retail/Hospitality Supervisor
Zoodoo Zoo
Posted 2 days ago
Retail/Hospitality Supervisor – Casual
Hobart Zoo and Aquarium | Richmond, Tasmania
Be part of something wild.
Do you thrive in a fast-paced environment? Are you passionate about exceptional customer service and ready to lead a dynamic team? Hobart Zoo and Aquarium is looking for an experienced and energetic Retail/Hospitality Supervisor to help deliver outstanding guest experiences in our vibrant café, retail store, and admissions areas.
About the Role
As a casual supervisor, you'll support daily operations across retail, hospitality, and admissions. You’ll lead by example, maintain high presentation standards, train team members, and ensure every visitor leaves with a smile. This is a hands-on role perfect for someone who enjoys variety and responsibility.
Key Responsibilities:
Supervise casual staff in café, retail, and admissions areas
Deliver exceptional customer service and resolve guest issues
Manage stock levels, displays, and product presentation
Maintain cleanliness, safety, and compliance with food handling standards
Assist with cash handling, POS, and end-of-day procedures
Support rostering and training of new team members
What You’ll Bring:
Previous experience in retail and/or hospitality (supervisory experience preferred)
Confident leadership and communication skills
Ability to stay calm and friendly under pressure
High attention to detail and a proactive approach
Flexibility to work weekends, holidays, and school breaks
A passion for animals and creating unforgettable experiences
What We Offer:
Work in a unique and exciting environment surrounded by animals and nature
Great team culture and supportive leadership
Opportunity to grow with Tasmania’s most ambitious zoo redevelopment
Staff discounts and access to amazing animal encounters
Apply Now!
If you're ready to bring energy, leadership, and a smile to our team, we’d love to hear from you. Submit your resume and a short cover letter telling us why you’d be a great fit.
About Zoodoo Zoo
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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