Scheduling Coordinator

About the Business:

Lotus Commercial is a commercial kitchen service business with 30 years’ experience servicing the hospitality industry and corporate businesses. Services include kitchen filter exchange, canopy, exhaust cleaning, air conditioning filter maintenance, and various sanitization services.

The Opportunity:

Lotus Commercial is growing and looking for a Scheduling Coordinator to join our busy scheduling team. Based at Cairns, this is an exciting opportunity for someone with previous service coordination and scheduling experience, a keen eye for detail, and great communication and customer service skills. The position will report to the Kitchen Services Manager.

Responsibilities:

• Have exposure to Tele-calling customers, ensuring the effective and efficient scheduling of jobs for customers in accordance with agreed service schedules

• Edit existing and new customer details in the operating system (Simpro)

• Ensure all changes are documented on the roster each day. (e.g. Employee sick days, customer cancellation, job notes, access requirements, and inductions)

• Support operational resources in the creation and maintenance of service schedules.

• Liaise with operational resources to process and administer short-term changes to the operational service schedule.

• Ensure customer specifics, access keys, and security codes are current and with technicians for each job.

Qualifications and Attributes required:

• Oral & written communication; speaks clearly, fluently, and in a compelling manner; writes in a clear, concise style.

• Planning & Organization; work systematically to ensure the effective prioritization, control, and administration of multiple tasks.

• Production efficiency; perform tasks quickly, at a high standard, and with minimal resources.

• Initiative; take appropriate action without the request or intervention of others

• Self-sufficiency; Produce superior results working independently with limited guidance and control.

• Self-motivation; Organized with the ability to monitor own progress, focusing on results.

• IT literate, quick to learn, and the confidence to explore capabilities of IT applications - Knowledge of Excel

What are you waiting for? Ready for a change? Join Lotus Commercial as a Scheduling Coordinator today!

Click "Apply" now and submit your resume along with a cover letter highlighting your experience.