Logo for Customer Service Officer

Customer Service Officer

KBH Solutions
Southport, QLD
A$65,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 3 days ago


Are you wanting to make the transition into the call centre, leading Finance Company is seeking a Customer Service Consultant, working within a busy customer service team you will assist customers through phone, email and online regarding current loan accounts.

Key responsibilities in the role include:

  • Assist customers with general enquiries
  • Collections
  • Assist with account updates
  • Hardship case management
  • Have strong attention to detail for making accurate file notes and updating the database
  • Adhere to internal policy, system processes and external regulatory requirements.

To be successful in this role you will need to demonstrate:

  • Ability to always remain professional, respectful, and cooperative
  • A team player with a positive mindset
  • An ability to build rapport and manage positive relationships
  • Ability to multitask
  • Able to work with a variety of customers
  • Prior experience in a fast-paced customer environment desirable
  • You will be required to complete a Police check

You will enjoy solving problems, helping people, strong communication, and have a can-do attitude.

Apply to work for this growing organisation or contact Vanessa on email [email protected] for further information.


About KBH Solutions

Perth, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Customer Service Officer

KBH Solutions

Logo for Customer Service Officer
Southport, QLD
A$65,000 p/a
Full-time
On-site

Member Services Staff - Full Time (Miami Venue)

Gold Coast Gymnastics Club

Miami, QLD
A$60,000-$70,000 p/a
Full-time
On-site

Customer Service Representative

Mammoth Equipment & Exhausts

Logo for Customer Service Representative
Acacia Ridge, QLD
A$60,000-$70,000 p/a
Full-time
On-site

Customer Service Officer

PERSOLKELLY

Logo for Customer Service Officer
Hemmant, QLD
A$60,000-$70,000 p/a
Full-time
On-site

Customer Service Representative

Liberty Oz Pty Ltd

Geebung, QLD
A$60,000-$70,000 p/a
Full-time
On-site

Customer Service Administrator

MJD Recruitment

Logo for Customer Service Administrator
Sunshine Coast, QLD
A$65,000 p/a
Full-time
On-site

Office Administrator

APAC FM Recruitment Pty Limited

Logo for Office Administrator
Rockhampton, QLD
A$60,000-$70,000 p/a
Full-time
On-site

Scheduler / Admin / Office Support

Bradnams Windows & Doors

Logo for Scheduler / Admin / Office Support
Bungalow, QLD
A$60,000-$70,000 p/a
Full-time
On-site