We are Queensland’s leading performance gymnastics club, offering a full range of programs to the community at our venues located in Miami and Coomera. We have highly qualified coaches providing world-class coaching and guidance to our athletes. Our staff and volunteers are skilled, engaged and dedicated to the club and its members.

Club Mission:

To help every gymnast achieve their potential, from participation to performance.

Club Vision:

Are you ready to take the next step in your career? Join the Gold Coast Gymnastics Team, one of Australia’s leading gymnastics clubs where you'll have the opportunity to make a real impact, work with children, and be part of a supportive and forward-thinking environment. If you think you have what it takes, we would love to hear from you!

We are Queensland’s leading performance gymnastics club, offering a full range of programs to the community at our venues located in Miami and Coomera. We have highly qualified coaches providing world-class coaching and guidance to our athletes. Our staff and volunteers are skilled, engaged and dedicated to the club and its members.

Club Values:

Engagement and Teamwork: Our members and our staff are connected, and we work as one team

Enthusiasm and Support: Ours is a community of family and friends who have fun building fitness and competitiveness

Empathy and Respect: We genuinely care for one another, and we are seen as the leading provider of gymnastics in Queensland

Professionalism and Performance: We are proud of our quality programs, experiences, facilities, and equipment and how they support our members’ best performances

This role is a permanent Full-Time role and contributes significantly to the organisation’s continual improvement in providing excellent service to our members.

The Member Services (Miami FT) role will have three (3) key focuses:

Member Services Operations (Miami)

General Administration and Front Office

Stock and Inventory Control

The role plays an integral part in supporting the Member Services Manager, and the Gold Coast Gymnastics team to make well informed decisions and create an effective and efficient working environment. The role is responsible for overseeing all Miami based operations, managing all member-related services, processes, and staff to deliver on club objectives.

Duties will include supporting and delivering strategies to improve member satisfaction, manage member services projects, stock management as well as address member needs effectively, ensuring business operations at Miami is of a high standard at all times.

You will be interacting with members on a daily basis and must have a positive attitude to providing effective customer service to our member base.

Roster Availabilities across a wide span of hours is required including potential weekends and late shifts up to 7pm.

Essential Requirements

Relevant Tertiary Qualification

First Aid Certificate

National Police / Criminal History Check

Working with Children / Working with Vulnerable People Check

Drivers Licence

Office Management

Customer Service

CRM Experience