
Office Administrator
APAC FM Recruitment Pty Limited
Posted 10 days ago
Administrative Support Officer – Job Scheduling & Customer Service
We are seeking a proactive and detail-oriented Administrative Support Officer to join our team! This role is perfect for someone who enjoys variety in their day, is confident on the phone, and thrives in a fast-paced environment coordinating jobs and supporting technicians.
Key Responsibilities:
General Admin Support
Answering phone calls and emails; directing queries to the appropriate team members.
Performing data entry to keep customer records, job history, and reports up to date in systems like SimPRO, ServiceM8, etc.
Job Scheduling & Coordination
Assisting with booking and coordinating jobs for service technicians.
Sending appointment confirmations and managing calendars to prevent scheduling conflicts.
Documentation & Compliance
Preparing certificates of compliance, inspection checklists, and service reports.
Following up with technicians to collect missing paperwork or sign-offs.
Customer Service
Taking service requests from clients and logging them accurately.
Assisting with customer queries or escalating them to the relevant person.
Technician Support
Distributing job sheets and site documents.
Helping with ordering and tracking materials and stock.
What We’re Looking For:
Experience in customer service.
Excellent communication and time-management skills.
willingness to learn.
good communication skills.
proactive approach.
How to apply:
Ready to become a part of a tight knit experienced team?
Hit ‘Apply’ now or If you would like to have a confidential discussion please reach out to [email protected]
About APAC FM Recruitment Pty Limited
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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