Over the past 30 years, we’ve grown from humble beginnings with a single computer to a global technology company (ASX-300 listed company, JIN). Partnering with over 15,000 good causes worldwide and helping raise more than $260 million last financial year. Innovation isn’t just part of what we do; it’s who we are.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

About the Role

As Insights Manager, you’ll be a trusted partner to leadership, leveraging data and analytics to drive business and marketing performance across our Australia division. You’ll collaborate with cross-functional teams—including Performance & Lifecycle Marketing, Product, Data, and Operations—to analyse marketing and sales data, uncover key trends, and translate insights into strategies that optimise campaigns, customer engagement, and business outcomes.

You’ll also work closely with our Data team to advance our analytics, AI, and data science capabilities.

Day to Day You Will:

Analyse sales and marketing data from web, mobile, social, and campaign sources to identify trends and actionable insights.

Deliver meaningful insights that inform business and marketing decisions.

Partner with business leaders to design and implement data-driven promotional and marketing strategies.

Track and measure sales, revenue, and campaign performance, identifying areas for improvement and optimisation.

Work cross-functionally with marketing, sales, product, and operations to share insights and align strategies.

Clearly communicate complex data findings to both technical and non-technical stakeholders.

Translate data into actionable recommendations with a strong understanding of our business and industry.

Example Projects & Responsibilities:

Develop dashboards and reports for key business metrics.

Use A/B testing and predictive analytics to optimise campaigns and maximise ROI.

Track the performance of advertising and social channels to drive conversions.

Analyse transaction and account data to support fraud and risk monitoring.

Segment customers to identify high-value groups and tailor marketing messaging.

Identify and resolve data quality issues in partnership with the Data team.

What You Can Bring:

Bachelor’s or Master’s in Data Science, Computer Science, Artificial Intelligence, or related field.

3+ years’ experience in analytics, insights, data science, machine learning, or AI, with 2+ years in a leadership role.

Proven experience developing and deploying advanced analytics in a business environment.

Proficiency with BI and data visualisation tools (Looker, Tableau, Hex).

Domain knowledge of product and marketing disciplines and the application of data to drive value.

Strong grasp of AI trends, data science methodologies, and statistical techniques.

Ability to work independently and adapt strategies based on market feedback.

Salary Banding:

$150,000 – $180,000 per annum, commensurate with experience and qualifications, plus performance-based incentives.

Our Ways of Working

At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration (three days per week) with WFH work (two days per week). We also offer flexible working hours, with core collaboration times from 10 AM to 2 PM, allowing you to design a schedule that suits your life.

Why Join Jumbo?

At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us;

A short-term incentive program that rewards your contributions, dependent on company performance.

Access to our Employee Assistance Program, providing counselling and coaching.

Award-winning talent management programs for career growth and skill-building.

Onsite chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.

The freedom to work from almost anywhere in the world for up to 120 days a year.

A social culture, with activities like pool, ping pong, chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.

Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.

Find Your Freedom at Jumbo

Watch this short video to see what makes working at Jumbo unique: https://bit.ly/3mNpy7C

We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.