We’re seeking an ambitious and capable Business Support Officer who thrives in a fast-paced environment and wants more than just a job — someone who’s ready to build a meaningful career in aged care leadership.

You'll support day-to-day business operations, client onboarding, and internal systems, while also contributing to projects in compliance, quality, and continuous improvement. For the right candidate, this role is a stepping stone into future management positions across care delivery, client outcomes, or organisational governance.

What You’ll Do

Respond to new client enquiries and support a seamless onboarding journey

Manage internal systems, training records, compliance documentation, and quality registers

Create and refine marketing and client communication materials

Support recruitment, onboarding, and HR systems

Assist in board reporting, internal audits, and satisfaction surveys

Take part in projects to improve client experience and service delivery

What We’re Looking For

Bachelor's degree in “anything”

Strong organisational and communication skills

Tech confidence

Eye for process improvement and detail

Eagerness to grow into management roles, ie Care, Quality, Governance, Marketing, Finance

Why Join Local Guardians?

Work with a passionate, highly skilled team who genuinely care

Supportive mentoring from senior leaders

Clear career pathway into leadership roles

Flexibility to work remotely or from our Melbourne office

Make a lasting difference in the lives of older Australians