SUPPORT @ HOME OFFICER
Full-Time Position – Based in Yarrawonga

Are you passionate about improving the lives of older Australians and providing exceptional administrative support in a values-driven organisation?

At MHA Care, we pride ourselves on delivering quality aged care services that empower individuals to live independently at home. We are currently seeking a dedicated and organised Support @ Home Officer to join our team in Yarrawonga.

About the Role:
Reporting to the Service Manager, the Support @ Home Officer plays a vital role in supporting the Home Care Package/Support @ Home team and broader organisation. This is a newly created full-time administrative position that contributes to the effective delivery of aged care services by managing client records, coordinating referrals, assisting with care documentation, and liaising with service providers.

Key Responsibilities:

Act as the first point of contact for client referrals and enquiries.

Maintain accurate client records and prepare care plans, agreements, and support documentation.

Assist with contractor and invoice administration.

Coordinate service delivery and communicate with clients, team members, and external providers.

Support quality assurance activities and continuous improvement initiatives.

Provide backfill and administrative support to the wider team when required.

What You’ll Bring:

Strong communication and customer service skills.

Excellent time management and organisational abilities.

Proficiency in Microsoft Office and client management systems.

Understanding of aged care programs and quality standards.

Ability to work autonomously and as part of a collaborative team.

Requirements:

Current Police Check

Working with Children Check (or willingness to obtain)

Valid Driver’s License

Previous experience in community services or aged care is desirable

Why Join Us?

Be part of a compassionate and supportive team.

Play a key role in supporting your local community.

Full-time opportunity with a respected not-for-profit provider.

Enjoy ongoing professional development and employee recognition.

For more information, visit out website https://mhacare.org.au/careers/

How to Apply:
To apply, please submit your resume and a cover letter addressing the key selection criteria to hr@mhacare.org.au, marked ‘Private and Confidential’ by Friday, 6th June 2025.

MHA Care is an equal opportunity employer, and we welcome applications from individuals of all backgrounds and experiences.