We are looking for a Internal Sales / Customer Service professional in a full time capacity here at our fun, vibrant office. This exciting role is at the centre of what our company is known for...the delivery of the best customer care in our industry.

As part of our Internal Sales / Customer Service team, you will be working alongside the best customer service talent in our industry. This vital role requires someone who is dedicated and has a minimum of 3 years of inbound sales or customer service experience under their belt. Although no electrical product experience is required, the successful candidate must have experience in previous roles where technical or detailed product information was learned, applied & communicated to customers.

Who are we?

Fuseco is an established company (27 years) in the electrical industry that is experiencing sales growth.

We are an importer and distributor with a focus on business-to-business sales.

We source a complete range of fuse, power quality, and test equipment products from all over the world and supply them to our customers in the various electrical industries in Australia and New Zealand.

We are a progressive, ambitious company that really values its people.

The role

You will join a team that is involved in providing a high level of sales, customer service and relationship management to an existing customer base.

The role is internal and includes answering customer enquiries, working with our technical people to come up with product solutions to fit customer requirements.

Other duties include quoting, following up, projects, problem solving, sales activities, supporting our BDM's on all of our product ranges.

What you will need

Excellent problem solving, communication and people skills

Minimum 3 years of customer service experience

A high level of attention to detail

Be able to tolerate questionable humour

Initiative, self motivation and a "whatever it takes" attitude

Here's what we will give you

Generous remuneration package

Group bonus depending on targets reached

An abundance of training and support

Why do people enjoy working at Fuseco?

Fuseco provides an environment that empowers its people to make an impact.

We encourage ideas and involvement in making key decisions.

We achieve success through a culture of team work and improvement.

And...our people are great!

This is a great opportunity to join a market leader that should not be missed.

This position is based in our Melbourne (Cheltenham) office and reports to the Internal Sales Manager.

Salary: $70k - $80k (depending on experience) + Company Bonus + Superannuation

Note: To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.