The Systems Administrator is a critical role within our IT team, responsible for ensuring the ongoing reliability, performance, and security of the school’s infrastructure. This role supports the college’s cloud-first strategy and involves managing hybrid environments across Azure, Microsoft 365, and on-premises technologies.

The ideal candidate will have a minimum of 5+ years’ experience in Systems Administration, with a strong track record supporting cloud platforms, end-user technologies, and enterprise networks.

Key Responsibilities:

1. Infrastructure Management

· Administer and maintain Azure IaaS environments (VMs, storage, networking).

· Maintain user, device, and application policies via Microsoft Intune.

· Manage hybrid Azure AD and on-premises Active Directory environments.

· Oversee Microsoft 365 tenancy including SharePoint Online, Exchange Online, Teams, and compliance/security features.

· Maintain configuration and updates across staff and student devices (including iPads, laptops, desktops, and mobile phones).

2. Networking

· Manage and maintain Cisco Meraki network infrastructure, including switches, access points, and firewalls.

· Ensure secure network performance, availability, and monitoring for both wired and wireless networks.

· Assist in the development and implementation of network access and security policies.

3. Systems Support & Administration

· Provide level 2/3 support across all system platforms.

· Create and maintain clear, documented processes for disaster recovery and system backup.

· Perform regular systems audits to identify areas for improvement and potential security vulnerabilities.

· Monitor systems using appropriate tools and automate where possible to improve efficiency.

4. Project Delivery & Collaboration

· Support the implementation of IT infrastructure projects in line with the school’s strategic technology plan.

· Work closely with the IT Manager and vendors to deliver on infrastructure upgrades and changes.

· Provide expert input into system architecture and planning for future expansion.

· Mentor and guide junior technical staff and support personnel when required.

Essential Criteria:

· Minimum 5 years’ experience in Systems Administration roles, preferably within an education or enterprise environment.

· Demonstrated experience with Microsoft Azure (IaaS), including networking, virtual machines, and storage.

· Expertise in Microsoft Intune and Mobile Device Management (MDM) platforms.

· Proficiency with Microsoft 365 administration, especially SharePoint Online, Teams, Exchange, and security & compliance tools.

· Experience supporting and maintaining Cisco Meraki networks.

· Strong knowledge of identity and access management, including hybrid environments.

· Practical knowledge of backup, disaster recovery, and security best practices.

· Strong analytical and problem-solving skills with excellent documentation and communication abilities.

· Proven experience managing system upgrades, patching schedules, and IT projects.

Desirable Skills & Qualifications:

· Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, Cisco Meraki, CompTIA).

· Familiarity with ITIL practices and service management platforms such as JIRA ITSM.

· Experience with Apple device management (ASM) and cross-platform environments.

· Previous experience in an educational setting or not-for-profit sector.

Key Relationships:

· IT Manager

· Principal and Executive Team

· Staff and students (end users)

· External vendors and support partners

Values & Culture Alignment:

The successful candidate will demonstrate empathy, professionalism, and a commitment to supporting the school’s mission. They must be able to communicate technical concepts clearly to a wide range of users and work collaboratively in a small team with a shared purpose.

Conditions of Employment:

· National Police Check and Working with Children Check required

· Must be an Australian Citizen or hold a valid working visa

To Apply:

Please submit your CV and a short cover letter addressing the essential criteria to Business Manager [email protected] or via the website www.fcjbenalla.catholic.edu.au