Business Development Manager - ISA Healthcare Solutions

Job summary

ISA Healthcare Solutions (ISA) is looking for a high-performing business development manager with strong health industry experience and professional networks to win new and grow existing accounts for ISA's cloud-based electronic medical records system, MMEx.

Job details

As a Business Development Manager at ISA Healthcare Solutions, you'll be at the forefront of driving revenue growth, forging strong client relationships, and positioning our EMR software, MMEx, to be the preferred solution in community healthcare environments.

The BDM is responsible for full ownership of the sales pipeline from open to close. To expand the current customer base, the BDM will be responsible for identifying and sourcing new prospective customers and opportunities to increase income derived from the existing customer base as well as receive qualified leads from the broader team.

This is a permanent staff position with flexible work environments/arrangements, in the office and remote.

This role is suited to a highly motivated BDM who is looking to become part of an innovative team in the growing healthcare sector.

Your Responsibilities will include

Client Engagement: Establish and nurture relationships with decision-makers in varying healthcare and IT industry segments. Owning account management activities/relationships to exceed customer expectations.

Strategic Outreach: Conduct/Coordinate tailored sales presentations, craft winning proposals/tenders, and close deals with confidence.

Market Intelligence: Stay ahead of the healthcare and IT industry trends, competitor movements, and emerging technologies. Conduct targeted campaign possibilities and develop the marketing collateral.

Sales Excellence: Consistently convert sales opportunities and build a high-value pipeline.

Collaboration: Work in partnership with ISA’s clinical, technical, customer success and implementation teams to build and maintain ISA’s strategic advantage through your growing knowledge of our products.

What We’re Looking For

Strategic Thinker: Ability to position complex solutions and create tailored strategies.

Resilience and Drive: Persistent, adaptable, and thrives in a dynamic environment.

Documenter: Able to manage complex documentation with an attention to detail for written submissions such as tenders.

Communicator: Able to communicate effectively with potential and current customers in person and via phone. Able to travel interstate and locally as needed. Strong healthcare industry networks will be essential.

Marketing and Promotion: Ability to identify and define marketing campaigns, manage websites and social media platforms to reflect initiatives.

Captivating: Great presentation, marketing, and negotiation skills.

Energetic: Proactive with a positive outlook and strong work ethic.

Essential Skills and Experience

5+ years' business development experience

Relevant Degree or Certifications

Strong understanding of the Australian digital health market, particularly in primary and community care settings

Deep and extensive professional network within the healthcare and digital health sectors

Experience with practice management systems, electronic medical / health records software

Excellent written and spoken communication skills and interpersonal skills

Ability to work autonomously and proactively as part of the wider team

Desirable Skills and Experience

Knowledge of / experience with data visualisation / business intelligence / reporting tools

Strong relationships with healthcare sub-sectors, especially Aboriginal community controlled health services (ACCHS) and community mental health services.

Knowledge of Healthcare standards including HL7, SNOMED-CT, ADHA Standards and FHIR

Experience in inter-vendor integration projects

Who we are and why you want to work for us

ISA Healthcare Solutions is part of ISA Group, an organisation with an impeccable 38-year history of delivering ICT services to clients across Australia and Asia. ISA focuses on the intersection of healthcare and technology; and has clinicians, health administrators, management consultants and technologists working together at the cutting edge of health technology to deliver innovative healthcare solutions.

ISA believes that its most valuable asset is its experienced and professional staff. Our policy is to recruit talented people who aspire to be leaders in their field and want to work with the best. Excellent career opportunities and salary packages are waiting for those prepared to prove they are the best in what they do.

How to Apply

Your application should include a supporting statement and current resume detailing your experience and qualifications. Only short-listed candidates will be contacted.