Key Responsibilities:

Greet and assist patients in person and over the phone

Schedule and manage appointments using Best Practice software

Maintain accurate and confidential patient records

Process Medicare and private health fund claims

Provide day-to-day administrative support to medical staff

Requirements:

Previous experience in a receptionist or administrative role (medical setting preferred)

Proficiency in Best Practice software is essential

Strong communication and interpersonal skills

Excellent attention to detail and ability to multitask

Knowledge of medical terminology is an advantage